True Texas BBQ

6001 Preston Rd Ste 100, Plano
(469) 395-0755

Recent Reviews

David Nash

Ate at the newly opened HEB on N Tarrant Pkwy in far N Ft Worth on 4-17-2024. Got there at 11:30am. Waited over a half hour in line to be waited on. Inexperienced staff fumbled and bumbled taking order. Ordered a regular sliced brisket sandwich, fries, and drink. Was told they didn’t know how to make fries yet. Then asked for potato chips. No chips. Even though this chain of BBQ restaurants is owned by HEB, couldn’t they bring in chips? Really? Sandwich was on a bun the size of a small McDonald’s hamburger, not much meat and almost $9 for the sandwich. Had to beg for pickles and onions and bbq sauce as they won’t place them out at a condiment station, hide them under the front counter. Won’t be back.

Atmosphere: 1

Food: 4

Service: 1

Jessica Raymond

Amazing food and service!! Courtney is THE BEST! Give that girl a raise

shelby nelson

Ordered a sauced baked potato with pulled pork. While checking out I was looking for an option to add BBQ sauce, go ensure I had some, it wasn’t an option to add it to the cart or to leave a note. After selecting the baked potato, sauced, I was under the impression some type of BBQ would be included but unfortunately it wasn’t.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Loaded Potato OMG These Potatoes Are so Huge Come Try Some

Pllm30

The food is not bad. Tastes better than the one in San Antonio. However, they are a teaspoon place; a little tsp of this and a little tsp of that for about $17.The front clerks are pretty nice, but the ones in the back just stand around and do nothing and give you attitude. Every time I go there they are just standing around doing nothing but looking at you in the face funny.They won't let you bring your cart from the grocery store with your food in there, so you have to walk all the way out to put your food up then come back in which makes no sense. They tell me the carts are a fire hazard, a total lie because the carts are made of steel. When the last time you saw steel on fire? smh Will only eat here every once in a blue moon.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Sausage, Sauced Chopped Natural Brisket, Brisket, Chopped Brisket

Kayla Hope

10/10 can’t wait for the Fort Worth location! First time dining and willDine again. Thank you to Joel and Austin y’all were sweeter than sugar cane to us!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Texas Twinky and Loaded Brisket Baked Potato, Peach Cobbler, Brisket

Alex Stine

Counter serve BBQ restaurant located inside the H.E.B. Food is always good for a fair price.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac & Cheese

Emily House

Courtney was so professional and helpful. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

John Stone

I came here thinking that they had BBQ chicken, they don't. My kid wanted chicken, so we went with their only chicken option, chicken tenders. Now I fully realize chicken tenders are not gourmet dining, but it's supposed to be edible. I'm not sure how they managed to screw up chicken tenders, but they did. The tenders and I use the term loosely, because they were rubbery and worse than tasteless. Gross. I'm not sure how they prepared them, but they tasted like they were pre-cooked and microwaved. The result was something that my daughter and I could not eat. Even our Rottweiler dog refused to eat such a horrible item. I can't imagine how they manage to screw up other more complex menu items. Beware this is not the place to go for BBQ food, or possibly any food. Good luck ?.

Atmosphere: 1

Food: 1

Service: 2

Kyle Jensen

Love this place! Eat here quite a bit!

Atmosphere: 5

Service: 5

Debra DeBoer

This was my first time trying HEB barbecue. I ordered Texas Torpedo with a side of coleslaw. The coleslaw side was huge for a side and it had no flavor at all. The Torpedo was very small and was dry and cold. I'm disappointed and probably won't go back. Too much money for very poor quality.

Atmosphere: 2

Food: 1

Service: 1

Parson Lee

Brisket was very good. The sausage was good. Sides are very good (Cole slaw & Mac). The price was reasonable.The music is hickish.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Brisket

Montaria Winton

Had been meaning to try this place since it was inside of HEB. I got the chopped brisket sandwich and fries. To me the meat needed actual flavor. You can tell they just cook the meat and add the barbecue sauce for flavor but even then it barely added flavor to it. Wasn’t expecting the wedgie style fries either. The peach cobbler was decent as well.

Food: 3

Service: 5

Red E

Best bbq out there. I will be a regular customer!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Pudding, Chopped Beef Sandwich with Mac and Cheese, Sliced Brisket, Brisket

Angus H.

Attn: REVIEW IS FOR THE MAIN ST FRISCO LOCATION!!! I didn't realize I was on the Preston Rd. Plano location. I don't know anything about the Preston Rd. Plano location. Sorry about that! MAIN & LEGACY FRISCO LOCATION ONLY !!!! This place SUCKS! HEB is my regular grocery store so I'm in there quite a bit. Now and then I'll grab a couple of brisket sandwiches on the way out to take home with me. They try to run this place like a fastfood restaurant not like a "True Texas" BBQ joint. Even though they're slower than molasses. I always order two "lean" sliced brisket sandwiches to go. One with pickles & onions the other one plain and get my own sauce at the self serve on the way out. Simple right? Not here! They just can't seem to get it right. They used to put "lean" on the ticket when you ordered that way but for some reason they just don't do that anymore. That really doesn't matter because you never know what you're going to get anyway. A few times when I got home (10mi away) I'd open the containers and have pickles and onions on both or two plain sandwiches. Sometimes they'd get it right. As far as the lean meat goes half the time I'd get cuts from the fatty end of the brisket. I'd call and tell the manager and he'd say ok what's your name? Like it was a routine call he got all the time. Ok, you're on the list for two free sandwiches just come back and get them or pick them up next time you're here. No apology at all. Like it was no big deal. To me at $8.79 plus tax per sandwich it is kind of a big deal. That started getting old so I just began checking the sandwiches before I left to make sure they were what I ordered. I stopped in there yesterday and ordered a couple of sandwiches and emphasized to the guy three times that I wanted lean meat. I got my order and looked to see what I ended up with and sure enough I had two sandwiches sliced from the fatty end of the brisket. Probably 40% fat. I went back to the counter and the guy that took my order wasn't there but a gal that was doing something else asked me what I needed. I told her I ordered two lean brisket sandwiches and emphasized three times I wanted them lean. She said yeah I overhead you ordering. I opened the containers and said does that look lean to you? She said Oh My God! I'll go back there and get two more and make sure they're right. Which she did. She gave me the remade sandwiches told me she was sorry and to just keep the fatty ones. I thanked her and said I really don't want these fatty sandwiches but I have an 85lb Labradoodle that will love them. She laughed and said I bet he will. So that's where they ended up. I'm a 70yr old Texan and have eaten BBQ my entire life all over Texas. I've eaten the best and the worst of it. I don't mean to come on like an expert on BBQ but I sure know what's good and what's bad. To tell the truth this BBQ isn't as good as they think it is. The flavor's ok and the brisket has a nice bark on it but it's always way too dry. You better have a drink close by to wash it down with. I'd give it middle of the road at best. Some of the many transplants that have recently moved to this area from other states might think it's the real deal and like it. They just haven't discovered the good places yet that really know what BBQ is all about. They will. Like everything else It's just a matter of time. Plus they use a small hamburger bun for the sandwich so for about $9.00 a sandwich it's really not a bargain at all. It's just convienient when you're already in the store and want a couple of sandwiches to take home. I can stop in one of the local BBQ joints on the way home and for a couple dollars more get a bigger sandwich on a large bun made the way I want that tastes a hell of a lot better than the stuff this place puts out. I've given this place plenty of chances to get their act together but they just can

Walt L.

I have alway been a big fan of a local Frisco and Mc Kinney Texas BBQ joint. Now after trying True Texas BBQ at two of there locations I have put True Texas BBQ on the top of my favorite, I used the drive-thru in Plano and dine in at the San Antonio location. I se no need to go back to the two over priced local BBQ joints in Frisco or Mc Kinney.

Load More