The food was above average (queso and margarita were excellent), everything else was excellent!
Atmosphere: 5
Food: 4
Service: 5
Jenny Reich
Lovey was our server and she was awesome! We gather here for girls Sunday brunch and she always is so attentive!&
Atmosphere: 5
Food: 3
Service: 5
Anjie Lindblom
I have always loved Urban Rio, the food has always been great but the last 2 times we have been there the service has been awful- have to wait forever for our drinks, & for someone to take our order, food came out luke warm & lots of other things. I’m so disappointed because I love this place but I’m not sure if I want to go back.
Atmosphere: 4
Food: 4
Service: 1
Amer Jebbeh
Love it
Atmosphere: 5
Food: 5
Service: 5
Onix Fonseca
Everything it’s Really good
Dalina Ford
Urban Rio exceeded our expectations! Great staff, quick service, good food, and great happy hour deals! The music played on the rooftop was great and loved the live music artist as well! We’ll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Justice Patton
Bad service.
Destiny Durham
Managers suck and waitresses suck very disappointed in this past visit. Wouldn’t recommend. There are better places to spend your money.
Atmosphere: 1
Service: 1
Chris Carter
Great food. Would recommend you try it.
Atmosphere: 5
Food: 5
Service: 5
PerlaMar Díaz Pérez
Love the food but La verdadera cocktail made my night.
Urban rio was suggested to me by a friend and finally went. Went up to the bar and was served by Justin. Even though it was busy he managed to help everyone in a reasonable time with food and drinks. I got the crab enchiladas which was amazing. Overall great experience!
Atmosphere: 4
Food: 5
Service: 5
DaShena Washington
The food is always great and as a resident of Junction 15 I love the convenience! But the services at the bar upstairs is the worst! Long haired kid behind the bar didn’t acknowledge us when we came in and treated us as if we were a burden! Never asked how the food was never asked or attempted to refresh drinks NOTHING! Very disappointed in the service here, this isn’t the first time but I thought I’d give a second chance because maybe he was having an off day. Will not being going to the second floor anymore.
Atmosphere: 5
Food: 5
Service: 1
Shrelle
We never received our chips and salsa. Our waitress just behaved like she didn’t want to be here. They brought chips and salsa after we were done eating. I enjoyed my corn and crab enchiladas. My friend didn’t like her tortilla soup. My friend enjoyed her tacos and my other friend enjoyed her chicken enchiladas. Our service was just poor. We never received our fries when they brought the food out, we were almost done eating when DeDe stopped back by and asked if everything came out ok. So we had to wait on the fries. The prickly pear drink, was juice. I don’t believe any alcohol was added. I almost asked if they had forgot it but I’m exhausted at this point with the service. I don’t think I’ll come back and sucks because the food is good. Bad service, bad drinks. No thank you!!
Atmosphere: 4
Food: 4
Service: 1
mary hennighausen
The stuffed avocado is out of this world with flavor.
Atmosphere: 5
Food: 5
Service: 5
nadia najm
went there for a birthday dinner a couple weeks ago, as soon as we walked in we were all sweating it was so hot and no air flow. our server abby had the worst attitude. we asked to move tables together and she rolled her eyes, we asked to move another table and her attitude got worse. more people ended up coming and we asked to move one more table and all we got was more attitude then ended up just having seperate tables. it took forever to get a refill and took even longer to be able to flag her down for more salsa. some food we never got and when we asked for it we got half the portion as other people. we were very neglected and not well respected. when it was time to pay she did not make us aware that the 20% gratuity was already added. so most people added an extra tip which was not well deserved.i am typically a generous tipper but not when i receive bad service i very rarely ever choose to stiff on a tip but if i could i would’ve . maybe if you go there and ask for anyone but abby you might enjoy your experience but i highly doubt it.
The food was above average (queso and margarita were excellent), everything else was excellent!
Atmosphere: 5
Food: 4
Service: 5
Lovey was our server and she was awesome! We gather here for girls Sunday brunch and she always is so attentive!&
Atmosphere: 5
Food: 3
Service: 5
I have always loved Urban Rio, the food has always been great but the last 2 times we have been there the service has been awful- have to wait forever for our drinks, & for someone to take our order, food came out luke warm & lots of other things. I’m so disappointed because I love this place but I’m not sure if I want to go back.
Atmosphere: 4
Food: 4
Service: 1
Love it
Atmosphere: 5
Food: 5
Service: 5
Everything it’s Really good
Urban Rio exceeded our expectations! Great staff, quick service, good food, and great happy hour deals! The music played on the rooftop was great and loved the live music artist as well! We’ll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Bad service.
Managers suck and waitresses suck very disappointed in this past visit. Wouldn’t recommend. There are better places to spend your money.
Atmosphere: 1
Service: 1
Great food. Would recommend you try it.
Atmosphere: 5
Food: 5
Service: 5
Love the food but La verdadera cocktail made my night.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Urban rio was suggested to me by a friend and finally went. Went up to the bar and was served by Justin. Even though it was busy he managed to help everyone in a reasonable time with food and drinks. I got the crab enchiladas which was amazing. Overall great experience!
Atmosphere: 4
Food: 5
Service: 5
The food is always great and as a resident of Junction 15 I love the convenience! But the services at the bar upstairs is the worst! Long haired kid behind the bar didn’t acknowledge us when we came in and treated us as if we were a burden! Never asked how the food was never asked or attempted to refresh drinks NOTHING! Very disappointed in the service here, this isn’t the first time but I thought I’d give a second chance because maybe he was having an off day. Will not being going to the second floor anymore.
Atmosphere: 5
Food: 5
Service: 1
We never received our chips and salsa. Our waitress just behaved like she didn’t want to be here. They brought chips and salsa after we were done eating. I enjoyed my corn and crab enchiladas. My friend didn’t like her tortilla soup. My friend enjoyed her tacos and my other friend enjoyed her chicken enchiladas. Our service was just poor. We never received our fries when they brought the food out, we were almost done eating when DeDe stopped back by and asked if everything came out ok. So we had to wait on the fries. The prickly pear drink, was juice. I don’t believe any alcohol was added. I almost asked if they had forgot it but I’m exhausted at this point with the service. I don’t think I’ll come back and sucks because the food is good. Bad service, bad drinks. No thank you!!
Atmosphere: 4
Food: 4
Service: 1
The stuffed avocado is out of this world with flavor.
Atmosphere: 5
Food: 5
Service: 5
went there for a birthday dinner a couple weeks ago, as soon as we walked in we were all sweating it was so hot and no air flow. our server abby had the worst attitude. we asked to move tables together and she rolled her eyes, we asked to move another table and her attitude got worse. more people ended up coming and we asked to move one more table and all we got was more attitude then ended up just having seperate tables. it took forever to get a refill and took even longer to be able to flag her down for more salsa. some food we never got and when we asked for it we got half the portion as other people. we were very neglected and not well respected. when it was time to pay she did not make us aware that the 20% gratuity was already added. so most people added an extra tip which was not well deserved.i am typically a generous tipper but not when i receive bad service i very rarely ever choose to stiff on a tip but if i could i would’ve . maybe if you go there and ask for anyone but abby you might enjoy your experience but i highly doubt it.
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