It says it closes at 4am I drove up to drive through at 3 and as soon as I drove up they turned off the lights when there was employees inside just standing there
Service: 1
Terry Smith
Tacos were very stale. Had to pull around and wait,then they forgot to bring the Jumbo jack out, duh! And oh yeah, they tried to keep my $10 change.
Atmosphere: 3
Food: 1
Service: 1
Johnny B Damned
They no longer toast the bread for sour dough jacks. Put your tacos upside down in the bag so they fall out after making you wait almost half an hour for your order of a few things. That is after the girl at the counter gets off her phone while you stand in front of her for over 3 minutes.The time before I went I waited 10 minutes at the speaker in the drive through. I went to the window and I was told they were in shift change. They refused to do anything but sit in the lobby.And before Mgmt says they are sorry to hear this and to reach out, I have and NO response.Clearly you cannot manage this business hence all the problems you are having and complaints and bad reviews.UPDATE: The sorry for your experience reply is a default response and more than likely automated. 3 times now in over 3 months Ive reached out to the website in the reply and NO contact has been attempted.Boycot this location. They obviously do not care about customer service or the goods they offer. The food will make someone sick because it is not prepared correctly and maybe a lawsuit will finally shut them down to avoid harming anyone and not have to put up with the rudeness they offer.
Atmosphere: 2
Food: 1
Service: 1
Carmona
Ordered a double cheeseburger with bacon. Came super undercooked and no bacon fries were cold and old and waited for 10 minutes. Horrible service
Atmosphere: 1
Food: 1
Service: 1
Heather Prater
The doors were locked under normal business hours
Atmosphere: 1
Food: 5
Service: 3
Jose Guzman
Worst place to buy food needs new management employees are always outside smoking and orders take so long to come out even if there is no people inside or in
Atmosphere: 1
Food: 1
Service: 1
Brittany Erpelding
There was only 1 person there and he walked out just before I was able to get my food after I ordered online, apparently it's a reoccurring issue at this jack in the box for more than a year, they should really just close this place if no one is going to
Atmosphere: 1
Food: 1
Service: 1
Brandi Fuller
The lobby was closed with 6 workers that we counted we were in line for a out 40 minutes for an online order then told to pull to the front and we waited 20 more minutes while a manager and 2 workers were outside on the phone and smoking cigarettes and this happens Everytime we go there something has to give and I have pictures to prove it
Atmosphere: 1
Food: 1
Service: 1
Sebastian Ramirez
Came at the beginning of my 30 minute lunch only one other car ahead of me, left 30 minutes after my lunch
Atmosphere: 1
Food: 3
Service: 1
L A
Great Visit! New staff! Food was fresh and delicious ?
Don’t bother. Food is poorly prepared, slow and cold.Update, didn't think possible but they got slower and food so slopy it's
Atmosphere: 1
Food: 2
Service: 1
Derek Douga
Good if you don't have a democrat
Atmosphere: 3
Food: 4
Service: 4
Pedro Hernandez
Just I stopped for a sandwich and they took around 20 min for made!
Atmosphere: 3
Food: 4
Service: 3
Ryan Davis
Everytime I get food on the app, I get to the drive through and they are always out of the limited time food. Then they always try to substitute less than equal valued amount of tacos to make up for it.Not only this issue but there is often just one person working... Even closes randomly in the middle of business hours.Food is okay IF and WHEN I can get it.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Jumbo Jack, Two Tacos
carla singleton
I made an app order at this location 11/15 at 0651 and when I got there, no one was there even though this is a 24 hour location. I have been calling all the local locations to speak with someone and nobody answers the phone. This is a regular occurrence and this company has no customer service number to call. The last time I had to go through Twitter to get a refund. If they were not open I should have not been able to order through the app.
It says it closes at 4am I drove up to drive through at 3 and as soon as I drove up they turned off the lights when there was employees inside just standing there
Service: 1
Tacos were very stale. Had to pull around and wait,then they forgot to bring the Jumbo jack out, duh! And oh yeah, they tried to keep my $10 change.
Atmosphere: 3
Food: 1
Service: 1
They no longer toast the bread for sour dough jacks. Put your tacos upside down in the bag so they fall out after making you wait almost half an hour for your order of a few things. That is after the girl at the counter gets off her phone while you stand in front of her for over 3 minutes.The time before I went I waited 10 minutes at the speaker in the drive through. I went to the window and I was told they were in shift change. They refused to do anything but sit in the lobby.And before Mgmt says they are sorry to hear this and to reach out, I have and NO response.Clearly you cannot manage this business hence all the problems you are having and complaints and bad reviews.UPDATE: The sorry for your experience reply is a default response and more than likely automated. 3 times now in over 3 months Ive reached out to the website in the reply and NO contact has been attempted.Boycot this location. They obviously do not care about customer service or the goods they offer. The food will make someone sick because it is not prepared correctly and maybe a lawsuit will finally shut them down to avoid harming anyone and not have to put up with the rudeness they offer.
Atmosphere: 2
Food: 1
Service: 1
Ordered a double cheeseburger with bacon. Came super undercooked and no bacon fries were cold and old and waited for 10 minutes. Horrible service
Atmosphere: 1
Food: 1
Service: 1
The doors were locked under normal business hours
Atmosphere: 1
Food: 5
Service: 3
Worst place to buy food needs new management employees are always outside smoking and orders take so long to come out even if there is no people inside or in
Atmosphere: 1
Food: 1
Service: 1
There was only 1 person there and he walked out just before I was able to get my food after I ordered online, apparently it's a reoccurring issue at this jack in the box for more than a year, they should really just close this place if no one is going to
Atmosphere: 1
Food: 1
Service: 1
The lobby was closed with 6 workers that we counted we were in line for a out 40 minutes for an online order then told to pull to the front and we waited 20 more minutes while a manager and 2 workers were outside on the phone and smoking cigarettes and this happens Everytime we go there something has to give and I have pictures to prove it
Atmosphere: 1
Food: 1
Service: 1
Came at the beginning of my 30 minute lunch only one other car ahead of me, left 30 minutes after my lunch
Atmosphere: 1
Food: 3
Service: 1
Great Visit! New staff! Food was fresh and delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Tacos
Restaurantji Recommends
Don’t bother. Food is poorly prepared, slow and cold.Update, didn't think possible but they got slower and food so slopy it's
Atmosphere: 1
Food: 2
Service: 1
Good if you don't have a democrat
Atmosphere: 3
Food: 4
Service: 4
Just I stopped for a sandwich and they took around 20 min for made!
Atmosphere: 3
Food: 4
Service: 3
Everytime I get food on the app, I get to the drive through and they are always out of the limited time food. Then they always try to substitute less than equal valued amount of tacos to make up for it.Not only this issue but there is often just one person working... Even closes randomly in the middle of business hours.Food is okay IF and WHEN I can get it.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Jumbo Jack, Two Tacos
I made an app order at this location 11/15 at 0651 and when I got there, no one was there even though this is a 24 hour location. I have been calling all the local locations to speak with someone and nobody answers the phone. This is a regular occurrence and this company has no customer service number to call. The last time I had to go through Twitter to get a refund. If they were not open I should have not been able to order through the app.
Atmosphere: 1
Food: 1
Service: 1