Starbucks
3100 E Farm to Market Rd 365, Port Arthur
(409) 729-3201
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Recent Reviews
Switching to Rao’s from now on. Couldn’t use my points cause I ordered a latte instead of a blond coffee with two pumps of vanilla and frothed milk. Prices have gone up and policy changes like having to ask for sleeves and napkins bring customer satisfaction (mine), down.
The place was dusty. And the trashes were full. Drips where on the trash can counter it was not tended to. It took about 15 mins for my drink. The cashier was going out for the day and as she was carrying her things out she had an open drink which wasted behind me and splashed on me. She apologized and kept on going. She left the drink waste on the floor.
Not a single smile or greeting from any of the employees! They couldn't even make eye contact with me when I had to ASK for my danish that was ordered with my drink! Terrible customer service! This used to be my favorite Starbucks in the area but not anymore!
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