El Pollo Loco
1400 E Belt Line Rd, Richardson
(972) 907-1449
Recent Reviews
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I love the horchata from this place and i get it pretty often. The staff is very friendly, the food is also a must try . 10/10
This is the best place to have your Chicken LOCO !
The food is too good it's got to be real LOCO!
Atmosphere: 5
Food: 5
Service: 5
Greta service
Atmosphere: 5
Food: 5
Service: 5
good food
Atmosphere: 5
Food: 5
Service: 5
nice service
Atmosphere: 5
Food: 5
Service: 5
Ordered chicken breast and wings meal, size of the chicken is very tiny even breast piece also. Not value for money at all. Side dish salad lettuce was not fresh it looks like 4-5 days old. Nothing outstanding. One time try is only recommend from my side.
Atmosphere: 3
Food: 2
Service: 2
El pollo loco is my favorite restaurant. This location is a great one. Love the food, always fresh and delicious. The employees are very friendly. Thank you for a great fresh nutritional meal and experience.
Atmosphere: 5
Food: 5
Service: 5
Really tasty grilled chicken. I like it
Atmosphere: 5
Food: 5
Service: 5
Ordered a chicken burrito combo turns out the burrito was full of salad and beans but not chicken.
This is Not a good place to have lunch.
Atmosphere: 3
Food: 1
Service: 3
Everything's amazing except you cannot lock the woman's stalls.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Tasty food!
Atmosphere: 4
Food: 4
Service: 3
Don't remember being here
Ordered delivery and half of the food is missing. Couldn’t even seal the bag so drivers can’t get into it
Food: 1
Service: 1
Ordered chicken tostada. Requested sour cream on the side, never got it; and half the chicken was dried out. I found a surprise inside my food! I don't eat out much and this is a major reason why. Food prices are outrageous and the quality is even worse. The manager did right the wrong. Please check your food thoroughly before eating. I had taken two bites before I found the wrapper in my salad. I had mixed the salad with the dressing, the wrapper was at the bottom.
Atmosphere: 3
Food: 1
Service: 4
The person who took my order, Alvin, was very patient, and answered all my questions. I also visited with the manager Gloria. Everyone was courteous & professional. I had the 4PC Chicken meal with 2 Thighs & 2 Legs. My 2 sides were Broccoli, and Mac & Cheese. It also came with 2 small Loco Salads, choice of corn or flour tortillas, 2 Avo. Salsa, 2 Salsa Fresca, and 2 Churros. The food was very tasty. I was very hungry. I ate everything. The Rica Horchata was good. I prefer it on ice.
UPDATE: FEB. 17 - This time Andrew took my order, & Iris was the manager. Special requests do not upset them. The service was quick, and my order was accurate. The food again was delicious. The restaurant was clean. Consistently good in everything related to this location! I'll be back!
UPDATE: MAR. 27 - Everything was wonderful!
UPDATE: APRIL 8 - Jeffrey took my 2 orders. Iris answered my birthday questions. Thank you Iris! I had the $5 Original Pollo Bowl, a large piece of chicken, and the $5 2 Tacos on Tuesday special. Everything was good. A positive shout out to everyone else in the kitchen. Excellent customer service!
UPDATE: MAY 13 - Iris greeted me, and took my order. Jeffrey & Monica also helped. Everything was delicious.
UPDATE: MAY 20 - Jeffrey took my order, and helped me to get 2X DOUBLE points on the app.
Iris, Andrew, & Monica helped. Thank you!
Good food + good people who work here = 5⭐⭐⭐⭐⭐ reviews!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortillas, Tacos, Double Chicken Avocado Salad - Under 500 Calories, Double Chicken Tostada Salad, Charro Beans, Churro, Original Chicken Bowl, Chicken Dinner with Macaroni \u0026 Cheese, Chicken Avocado Burrito
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