KFC
1776 E Belt Line Rd, Richardson
(972) 234-1717
Recent Reviews
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😂😂 Not all the reviews being baaaad lol and KFC has said nothing at all??? Lmmfaooooooooo
The edgar no sabo kid was very unprofessiona, is he going to the club with all that jewelery or are you going to work
Atmosphere: 2
Food: 4
Service: 2
If you value customer service and being treated with professional courtesy this is NOT the location to visit! The leadership is HORRIBLE! To come into a store with an elderly parent and ask to utilize the bathroom prior to placing an order and being waved away and spoken to with rudeness is unacceptable! Manager Deann or whatever her name is should NOT be allowed to manage ANY location. If the capability of giving ZERO stars was an option that would be the rating.
A call to their corporate customer service did nothing. No response from the DM. This must obviously be acceptable behavior which is shameful.
Atmosphere: 1
Service: 1
Forgot my ranch and makes you come inside for mobile orders for some reason.
I’m not sure how you can think of KFC this location. This is the worst location for food customer service environment. This restaurant need to be closed now every time I come here this is my second time. The food is horrible old Chicken oil and the customer is the worst.
Atmosphere: 1
Food: 1
Service: 1
Maria the manager is so sweet great customer service
Found a hair in my KFC bowl. Won't be coming here anymore. Phone line doesn't even work to call and complain.
Atmosphere: 1
Food: 1
Service: 1
Extremely disappointing experience.
I rarely leave reviews, but my recent visit to this KFC was unacceptable. The potato wedges were clearly old — they tasted stale, greasy, and almost inedible. The chicken was dry and overcooked, lacking the quality and freshness KFC is known for. For the price paid, I expected a hot, well-prepared meal, not food that seemed like it had been sitting out for hours. Management needs to pay much closer attention to food quality and customer experience. I won’t be returning unless major improvements are made.
Atmosphere: 2
Food: 1
Service: 2
KFC is my guilty pleasure, but that Famous Bowl just hits a special comfort food spot.
Atmosphere: 5
Food: 5
Service: 5
Went from being one of the best KFC in the area to the crap. You order on the the KFC app and it says its ready then you go and wait another 20 minutes. Good service guys stop just hitting that button to say its ready to make your numbers look good for the boss and be honest. I only went there because it said it was ready.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
$10 Tuesday bucket brought me in.
This promotion will bring me back. I won't pay the $20 regular menu price though. It is a shame in the last few years chicken went from inexpensive, to extremely pricey. I really do love the original recipe
Atmosphere: 4
Food: 5
Service: 5
Chicken
Atmosphere: 5
Food: 4
Service: 5
I love Maria’s work
Atmosphere: 5
Food: 5
Keep Forgot my sauce, chicken is cold and asked me to bring it back, terrible service, took me a trip back to get the sauce
Atmosphere: 1
Food: 1
Service: 1
Terrible experience! Employees had such a bad attitude. The radio by the menu is so scramble you couldn't even hear them talk to you. They never repeated back my order at the menu nor at the window so when I asked them if they could to make sure everything right they want to have an attitude. Then they got something wrong and I had them fix it they want to have more of an attitude and start speaking Spanish. Haha jokes on them I can speak Spanish and called them out. KFC you need to really check your employees thanks.
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