Starbucks

630 S Plano Rd, Richardson
(214) 530-0183

Recent Reviews

Tessa Katagiri

Jennie was so sweet and helpful about explaining the drinks and offering her recommendations!I went here last Saturday, I don't go to Starbucks often but this one is so convenient since it's in Target and we wanted to try the new seasonal lavender drinks.She made the drinks so well too! They were very flavorful.

Atmosphere: 5

Food: 5

Service: 5

J

11/26/2023Around 6:30pm.God forbid a paying customer forgets to ask for almond milk for their drink. The white girl acts like almond milk is coming out of her paycheck. “Next time, you’ll have to pay” when I asked if she can make my drink with almond milk instead.God forbid I make a mistake as a human being!I even offered twice to pay for almond milk because it’s not a problem to me. But she acted so annoyed and rude.I work in customer service as well, and yes customers make mistakes and can be annoying but I understand mistakes happen and I just proceed with my day and help them with a smile REGARDLESS especially if they’re not rude!I was not rude once but apparently almond milk was her last straw.She needs to get retrained or work in another field of work, because that nasty attitude won’t take her far but hey much love and good luck to you :)

Atmosphere: 1

Food: 1

Service: 1

Melanie Perez

Baristas are welcoming but the drinks never taste the same. I order the same drink every time but it never tastes the same. Most of the time it’s bad.

Atmosphere: 5

Food: 2

Service: 5

maridean arch

It's Starbucks.... Need anyone say more?. But I will, so far no matter what Starbucks I go to, the friendliness and service is always spot

Atmosphere: 5

Food: 5

Service: 5

Trong Thai

The internet is not working for a few days already but seems like they don’t have anyone to fix it.

Karen Rivers

The baristas were very nice, and the food I got was like I would expect from a normal Starbucks. The iced coffee was good.

Atmosphere: 5

Food: 4

Service: 5

Jesús Villa

They are supposed to close at 8pm. I arrived at 7:30 and they told me that they were already closed. If the hours are wrong, they should correct it, and if not, hire more responsible people.

Jennifer Bonilla

Coffee lovers unite! This location is right by my home and office. It's super convenient. I am a frequent flyer! Always friendly service. I will say I am disappointed in the management that was on duty one specific visit. An error was made with our order, and it had to be remade. I'm never a Coffee Karen and would normally keep the order except this day it was made with almond milk, which my daughter is allergic to. The manager walked by and threw a gift card at the cashier who made the error, and he gave it to me. I felt so bad for this employee that they were treated so horribly. We were very friendly and understanding, and there was no excuse for this behavior. DO BETTER MANAGEMENT! These kids already have to deal with j*** customers!

Atmosphere: 5

Food: 5

Service: 2

Alejandra Monjardin

Jennifer is such a refreshing personality. I’m so happy that Starbucks has some employees like her that greet you we warm smiles and take a genuine interest in serving you, as well as how your day is going. This Starbucks is so lucky to have an employee like her. What a gem. Also she makes an amazing matcha latte ? way, BEST ONE I’VE HAD from any Starbuck, period.Vegetarian options: There are several breakfast options offered from egg bites to wraps.Parking: Huge parking lot.Dietary restrictions: Milk alternatives offered. Vegetarian options. Sugar free options. But free options, and vegan options.

Elizabeth E.

As far as my experience this is one of the worse Starbucks I have ever been to . My drinks are never made right and on top of that what’s up with the costumer service ?? I mean it’s beyond horrible . The girls have the worst attitudes. I understand people have bad days but this is not cool .

Nick

Unlike coffeeshops in Europe or South America, Starbucks baristas can not make a Cortado or a decent flat white for that matter. Best to go to your LOCAL independent coffeeshop instead. And there's quite a few in the area.

Nick Emmanuel

Unlike coffeeshops in Europe or South America, Starbucks baristas can not make a Cortado or a decent flat white for that matter. Best to go to your LOCAL independent coffeeshop instead. And there's quite a few in the area.

Azul Gutierrez

Worse service ever. Cashier with rude attitude take several minutes untill she opens the window I know is cold but still then they gave me a dirty

Atmosphere: 1

Food: 1

Service: 1

Barbara Jones

Very courteous employees, they make you feel like family. Only made a mistake with our order just once and apologized profusely.

Atmosphere: 4

Food: 3

Service: 5

Ben Thomas

Looks and acts like other Starbucks. Coffee was good (like normal) but the place was not cleaned well. The floor and near the floorboards had some dust and a lot of trash. The restrooms were a mess, the toilet was filthy. For a newer Starbucks (less than 3 years old), it looked more like an older one. Will try again, see if the cleaning gets better.

Atmosphere: 3

Food: 5

Service: 5

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