Wendy's
$ • Fast Food, Burgers, Gluten-Free
Hours:
1345 E Belt Line Rd, Richardson
(972) 437-8439
About Wendy's
Customers' Favorites
Wendy's Reviews
You really need to learn customer service .
1 Greer the person when they come in the door.
2 Listen to the order and communicate it correctly.
3 Deliver the order as requested.
Quick, Hot and delivered to my table by 'Wil' the Manager. Clean place. Easy in/out.
... I ordered 3 items, and you messed up ALL 3!!! ... I wanted an Unsweetened Tea and Extra Tomatoes on my sandwich, and fresh fries.. I got SWEET Tea (which I could not drink, because I am diabetic), two of the smallest thinnest tomatoes I have ever seen, and the Fries: they were not even Eatable, the out sides were greasy and no "Sea-Salt" and the inside were cold, for real (like still frozen), I would have to guess some one was in a hurry... but it was not me... -unhappy
Ratings
Menu
Hours
| Monday | 6:30AM - 12AM |
| Tuesday | 6:30AM - 12AM |
| Wednesday | 6:30AM - 12AM |
| Thursday | 6:30AM - 12AM |
| Friday | 6:30AM - 1AM |
| Saturday | 6:30AM - 1AM |
| Sunday | 8AM - 12AM |
Wendy's is a popular restaurant that many people visit regularly. The homemade chili and nuggets are often mentioned as standout menu items. Some customers have noted that prices seem higher compared to meals at Chipotle, and there is an auto upsell method that asks for medium or large sizes even when only small is advertised. The staff, including a helpful cashier, are generally friendly and patient, especially when resolving order issues. The dining room closes at 9 PM. There was a previous problem with a rude manager, but it appears that he is no longer there. One customer experienced a long wait for a mobile order, which was cooked after arriving, resulting in cold food. Overall, the quality of food and service is good, but some find the prices too high and prefer to go elsewhere for larger drinks in hot weather.