El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
5346 W Grand Pkwy S, Richmond
(832) 595-8381
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
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Went to this location on December 18, 2018; had a horrible experience and sent an email the following day. Did not get a response so I called the toll free number to relay my experience. It’s been almost a month and no one from El Pollo Loco has reached out offer so much as an apology. Poor Customer Service obviously starts at the top!
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Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
People in Richmond Also Viewed
El Pollo Loco is a popular restaurant known for its delicious grilled chicken, which is crunchy on the outside and juicy on the inside. The double chicken bowl remains a favorite among customers. While the food is often praised, some customers have experienced inconsistent service, with occasional forgotten items or incomplete orders, particularly at the drive-thru. Despite these occasional service issues, many customers continue to return for the tasty and flavorful food. The restaurant offers great portions and is a good option for those looking to maintain a healthier lifestyle, with the chicken and other menu items being consistently fresh and of high quality.