Smoothie King Richmond - Aliana

10321 W Grand Pkwy S, Richmond
(281) 762-1327

Recent Reviews

Lorde

I placed an online order and i was surprised by how fast the employees were able to make it. Props to them ??

Atmosphere: 5

Food: 5

Service: 5

iiheryu

I enjoyed my experience at this place

Atmosphere: 5

Food: 5

Service: 5

Ain Roseman

HORRIBLE!!! Taste like cough syrup or diabetes in a cup! What is with this overly sweet mess. Couldn’t even finish it…. Just gross

Atmosphere: 1

Food: 1

Service: 3

Jennifer Escalante

I love smoothie king, just not this location. Customer services were really bad, and apart from that, our drinks were thick, which is not a big deal, the problem was that they were filled up halfway; it also had whole pieces of fruit that were not blended. My drink was made up of air, frozen fruit, and then some smoothie… I am very disappointed to be honest. Not a great experience and the company just answering to the comments saying “we’re sorry for your experience” doesn’t really fix the problem in my opinion.

Food: 1

Service: 1

Noorin Ladhani

Worst place ever to get smoothies.We ppl are always ordering drive through.Today unfortunately I went inside the store n what I’m seeing all rotten fruits.This is unacceptable that this is the smoothie place so no one is going to know what they are feeding us. ??

Natalee Taylor

I ordered the wrong smoothie for my friend, and they gladly made the right one for us right after ? very patient and kind! Delicious smoothie bowls

Atmosphere: 5

Food: 5

Service: 5

Rebecca

On Monday, Jada made the vanilla hulk for me and recommended me to get the frozen yogurt instead of the butter pecan. I would 100% recommend. I will definitely be coming back with MANY more friends ?!!

Atmosphere: 5

Food: 5

Service: 5

Zach W.

Took 25 minutes after ordering to receive my smoothie... 2 people working, only served drive through it seems like, while a few people inside waited forever. They even forgot the guys order in front of me and had to ask him what he ordered 15 minutes later. Looking at past reviews it seems like management does not care and this has been going on for months! Management not reaching out to people or replying to these reviews also tells you the kind of people they are, I doubt they'll even see this one. I'd advise anyone to not go here, you will most likely have the same experience. Also it is HOT inside the place.

Belma Morales

I have visited this location 3 times and every single time, they took so long to get my kids chocolaka done. This last time I timed them, I placed the order at 7:42 pm drive thru and finally got my kids smoothie at 7:55. I didn't see customers inside so I don't understand why the service is so slow. I am not going to this location again.

Atmosphere: 1

Food: 1

Service: 1

Isabel Quintanilla

The person at the window was not happy I gave him exact change for my smoothie. Also having a big sign that’s says “PLEASE TIP” is insane. Not professional at all. Especially on the area you guys are located.

mow joe

We've tried 3 locations, this one and 2 others.They all skimp on the ingredients and don't ever get it right the first time.The owner served me at the drive through and the smoothie was still no good.I believe they are trying to squeeze out as much profit as they can by using less ingredients.Being cheap seems to be a common thread with these people.If I walk in and see one of them, I turn around and leave.I would rather give my money to someone that cares about their product.

Atmosphere: 1

Food: 1

Service: 1

Tyler Howard

Unfortunately I have to agree with all the other poor reviews here. Got a normal smoothie and it was runny like water. Flavor was good, but the texture was not like a smoothie should be. We were also the only ones there and it took over ten minutes. I wouldn’t complain, but when you pay as much as you do at these places, it’s frustrating.

yvette garcia

I should have read the reviews before I tried this location today for the first and last time. Ordered 2 kids smoothies and I don't know what took so long, I was the only one in the drive thru and no one inside. After the long wait...what did I receive...a watered down smoothie. The guy at the window needs a lesson in customer service. I will not be returning.

Atmosphere: 1

Food: 1

Service: 1

Nisha Gosar

I have come to this location several times thinking things will get better. Unfortunately, I ordered my usual and it was a disappointment. I paid close to $15 for this and I barely got any fruit or toppings. The staff is very unprofessional and they play too much.

Atmosphere: 1

Food: 1

Service: 1

Amera H.

0 stars! Worst Smoothie King ever! I was not greeted when walking in. The girl that was in there taking orders didn't have the appropriate uniform and was on speaker with whoever she was on the phone with. It was my first time ordering this açaí bowl and it was absolutely garbage. The presentation was even worse. The girl didn't cut up the fruit, she gave me chunks of banana and didn't drizzle the hazelnut drizzle stuff. Her phone conversation had to be way more important than customer service.

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