Some of their workers are rude especially when it come to canceling your order, very unprofessional. This particular staff or lady was yelling at my mom and hanged on phone when my mom called to cancel her order few days ago. She later called back my mom to ask for order # , but still no apology. My advice to her is this, if you have a stressful day, take a break or leave. Toxic people are not supposed to work in a public environment.
Atmosphere: 4
Food: 5
Service: 3
Stefany Nunez
Pick up online order and my order was incorrect Call the store to let them know they offered to Remake the order the lady on the phone had a nasty attitude. When I arrived to pick my order again my order was still wrong, let the African American lady know and she tell me to Calm down. Her customer service is the worse I will never return to this location.
Atmosphere: 2
Food: 3
Service: 1
Shalonda White
Clean place I just don't like the new flavor wing lemon hot or something was too salty
Atmosphere: 5
Food: 3
Service: 5
Mustafa Naviwala
Extremely slow service
Ramon Morales
My favorite Wingstop!
Atmosphere: 5
Food: 5
Service: 5
Claudia Rodriguez
Is it so stupid not to have bathrooms for the client and not have water for free? What a bad service!
John Tappin
Cashier in the morning was great and food was excellent.
Recommended dishes: Chicken Wings
She Will
Someone from corporate really needs to go in this location to reinforce policies. I shouldn’t have to come home and put my wings in the air fryer because they’re not done! I asked for extra seasoning on the fries and there’s none at all. There’s barely any lemon pepper seasoning in my wings.
Atmosphere: 1
Food: 1
Service: 1
Will Jacobson
I DoorDashed from this location. I noticed my fries were missing so I called the restaurant to let them know I wanted to come pick them up. After the automated Wingstop voiceover played, I heard the background noise of the restaurant briefly and was placed on hold. After I was on hold for a while, I decided to just drive up there. I am still on hold the entire trip up there and when I walk in, the female employee at the front was leaning against the counter on her cell phone with only one other guest in the store. I tell her my fries were missing from my door dash order and immediately tells me I have to bring my entire order up there to get my fries. I showed her my phone and that I was still on hold with her store and she immediately changed her mind about not making my fries and said she was going to have them made fresh. I sat on the bench visibly frustrated, but never did I raise my voice or curse at the employee who was being incredibly rude from the beginning. As soon as I did that, she laughed. 10 seconds later, I stand up after hearing chuckling and I see her laughing with the cooks in the back as she was pointing towards me. As soon as she looked back and saw me standing, she stopped laughing. I told them never mind, I can’t trust the food being prepared by then in fear they would mess with it. She YELLED at me to leave the store after she saw me upset like it was somehow MY fault all of this happened. Literally all I wanted were some fries I paid for. I even drove back up there after paying for delivery and tip for the driver.
I’ve been a restaurant manager for the last 15 years and in the food service industry for 25. I understand when people might be having a bad day or are struggling with their job. This was neither. This is an employee that simply does not want to work and does not want to help grow your sales and customer base in this kind of economy. Based on recent reviews, this doesn’t seem new. It’s going to be an extremely long time before I feel like I can trust wing stop again, and it certainly will not be this location.
Also after lodging my complaint on your website, no one bothered to reach out. I’m calling out the area manager for this location. Do better.
Atmosphere: 1
Food: 3
Service: 1
Long Nguyen
Super fast and staff very nice always 👌 keep smiles.
Recommended dishes: My Wings, Boneless Meal Deal, 10 PC Wing Combo, Louisiana Voodoo Fries, 20 Crispy Tenders, 4 Crispy Tenders
NeoTheOne83
This place is trash! I will never eat here again. 👎👎
Atmosphere: 1
Food: 1
Service: 1
King Sama
Host Sierra did a poor job of taking care of me, I ordered a 10 pc and didn’t get a drop of drip. Didn’t offer me any ranch or blue cheese. I regret tipping her
Atmosphere: 1
Food: 3
Service: 1
Ann Abbey
Cashier told the cook something and then they spit on my fries. Because the fries look all wet. Then the cashier took out tip as extra tax on my oder without asking me. Will not go there again.
Atmosphere: 1
Food: 1
Service: 1
marilyn tzul
The food is good but i don’t know there’s a random dude being DJ at the back that interrupting our dinner. He not even good .
Some of their workers are rude especially when it come to canceling your order, very unprofessional. This particular staff or lady was yelling at my mom and hanged on phone when my mom called to cancel her order few days ago. She later called back my mom to ask for order # , but still no apology. My advice to her is this, if you have a stressful day, take a break or leave. Toxic people are not supposed to work in a public environment.
Atmosphere: 4
Food: 5
Service: 3
Pick up online order and my order was incorrect
Call the store to let them know they offered to
Remake the order the lady on the phone had a nasty attitude.
When I arrived to pick my order again my order was still wrong, let the African American lady know and she tell me to Calm down.
Her customer service is the worse I will never return to this location.
Atmosphere: 2
Food: 3
Service: 1
Clean place I just don't like the new flavor wing lemon hot or something was too salty
Atmosphere: 5
Food: 3
Service: 5
Extremely slow service
My favorite Wingstop!
Atmosphere: 5
Food: 5
Service: 5
Is it so stupid not to have bathrooms for the client and not have water for free? What a bad service!
Cashier in the morning was great and food was excellent.
Recommended dishes: Chicken Wings
Someone from corporate really needs to go in this location to reinforce policies. I shouldn’t have to come home and put my wings in the air fryer because they’re not done! I asked for extra seasoning on the fries and there’s none at all. There’s barely any lemon pepper seasoning in my wings.
Atmosphere: 1
Food: 1
Service: 1
I DoorDashed from this location. I noticed my fries were missing so I called the restaurant to let them know I wanted to come pick them up. After the automated Wingstop voiceover played, I heard the background noise of the restaurant briefly and was placed on hold. After I was on hold for a while, I decided to just drive up there. I am still on hold the entire trip up there and when I walk in, the female employee at the front was leaning against the counter on her cell phone with only one other guest in the store. I tell her my fries were missing from my door dash order and immediately tells me I have to bring my entire order up there to get my fries. I showed her my phone and that I was still on hold with her store and she immediately changed her mind about not making my fries and said she was going to have them made fresh. I sat on the bench visibly frustrated, but never did I raise my voice or curse at the employee who was being incredibly rude from the beginning. As soon as I did that, she laughed. 10 seconds later, I stand up after hearing chuckling and I see her laughing with the cooks in the back as she was pointing towards me. As soon as she looked back and saw me standing, she stopped laughing. I told them never mind, I can’t trust the food being prepared by then in fear they would mess with it. She YELLED at me to leave the store after she saw me upset like it was somehow MY fault all of this happened. Literally all I wanted were some fries I paid for. I even drove back up there after paying for delivery and tip for the driver.
I’ve been a restaurant manager for the last 15 years and in the food service industry for 25. I understand when people might be having a bad day or are struggling with their job. This was neither. This is an employee that simply does not want to work and does not want to help grow your sales and customer base in this kind of economy. Based on recent reviews, this doesn’t seem new. It’s going to be an extremely long time before I feel like I can trust wing stop again, and it certainly will not be this location.
Also after lodging my complaint on your website, no one bothered to reach out. I’m calling out the area manager for this location. Do better.
Atmosphere: 1
Food: 3
Service: 1
Super fast and staff very nice always 👌 keep smiles.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Lemon pepper flat bussinggggg
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Wings, Boneless Meal Deal, 10 PC Wing Combo, Louisiana Voodoo Fries, 20 Crispy Tenders, 4 Crispy Tenders
This place is trash! I will never eat here again. 👎👎
Atmosphere: 1
Food: 1
Service: 1
Host Sierra did a poor job of taking care of me, I ordered a 10 pc and didn’t get a drop of drip. Didn’t offer me any ranch or blue cheese. I regret tipping her
Atmosphere: 1
Food: 3
Service: 1
Cashier told the cook something and then they spit on my fries. Because the fries look all wet. Then the cashier took out tip as extra tax on my oder without asking me. Will not go there again.
Atmosphere: 1
Food: 1
Service: 1
The food is good but i don’t know there’s a random dude being DJ at the back that interrupting our dinner. He not even good .
Atmosphere: 1
Food: 5
Service: 4
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