Hey Sugar Candy and Ice Cream
111 S Oak St, Roanoke
(682) 831-9900
Recent Reviews
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Lovely variety of sweet treats appealing to all ages. If you also love ice cream they have incredible flavors. Definitely our go to place when looking for more than an average candy bar!
Super friendly staff
Terrible service from the employees, a bad experience. The employees don’t have a good attitude and are rude. I don't recommend it
Loved our experience. The staff were very sweet and very knowledgeable about the texture of each candy. Which helped me decide. My daughter ordered Birthday cake ice cream in a sprinkle cone && I ordered a Milk chocolate pretzel, a dark chocolate ball made with coconut and a pecan cluster made with chocolate and carmel. We spent $12 total and took the horse 🐎 for a ride. Lol. Snapped lots of pics for beautiful memories. 😍
Nice place. Delicious ice cream. HORRIBLE SERVICE. We were there 11/11 at 6:39 pm. It seems the young lady on that shift doesn't enjoy her job too much. We ordered ice cream and she rolled her eyes like it was a problem for her. Not a good experience :(
The ice cream was really good and the customer service was great
Great variety of candy and cream sodas. Found many flavors I haven't seen at normal stores or even other candy stores.
Cutest place! Ice cream was delicious and the candy was so cute! The candy makes a great lactose free option if you’re not eating ice cream.
Love this place. Movie night was fun and tons of candy to choose from
I’m not a big sweet tooth myself, but I took my counterpart here, as she most certainly is.
They have anything you want in here, honestly. They have ALL the candies/sweets you could be interested in. Full fridge of various sodas, chocolates, even a whole ice cream and shake setup.
It’s really just a cool place to pop in to if you’re walking up and down the strip.
Yes, they also have Dubai chocolate for those of you specifically looking for that. You can get a bar for $14.50, which isn’t bad for Dubai chocolate!
Check it out! :)
Restaurantji Recommends
Neat little place. You pay a little extra for the novelty of it.
Love the selection of candy, there is something for everyone, and even a TV with kids show to entertain while eating the candy or ice cream.
I was really looking forward to visiting this ice cream and candy shop, especially with all the fun and unique flavors they offer. Unfortunately, our experience was soured by the unwelcoming attitude of one of the employees.
When we approached the ice cream counter, we were greeted—not with warmth—but with a noticeably snobbish and dismissive attitude from the employee helping us. She had dark braided hair and was wearing Lululemon shorts. We were friendly and let her know we were interested in ice cream, but we were still looking over the many new flavors. Rather than being helpful or offering samples (which would have made a big difference), she seemed impatient and condescending. She gave very short, dry responses and even cut us off mid-sentence as we tried to ask questions about the flavors. Her tone made us feel rushed and uncomfortable, as though we were bothering her just by being there.
While we were still deciding, another customer politely asked for napkins. The same employee handed them over abruptly, without making eye contact or even saying a word. It all felt unnecessarily cold and unfriendly.
I was really disappointed by the service. When you go out for a treat like ice cream, especially in a place that clearly puts effort into offering unique options, the experience should feel inviting. Sadly, this didn’t. I won’t be returning and sincerely hope the business takes this kind of feedback seriously when considering who they hire to represent their brand.
Always a fun experience!
Great selection of candy and soda options, decent prices, friendly staff, great place to visit.
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