Hey Sugar Candy and Ice Cream
111 S Oak St, Roanoke
(682) 831-9900
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The ice cream was really good and the customer service was great
Great variety of candy and cream sodas. Found many flavors I haven't seen at normal stores or even other candy stores.
Cutest place! Ice cream was delicious and the candy was so cute! The candy makes a great lactose free option if you’re not eating ice cream.
Love this place. Movie night was fun and tons of candy to choose from
I’m not a big sweet tooth myself, but I took my counterpart here, as she most certainly is.
They have anything you want in here, honestly. They have ALL the candies/sweets you could be interested in. Full fridge of various sodas, chocolates, even a whole ice cream and shake setup.
It’s really just a cool place to pop in to if you’re walking up and down the strip.
Yes, they also have Dubai chocolate for those of you specifically looking for that. You can get a bar for $14.50, which isn’t bad for Dubai chocolate!
Check it out! :)
Neat little place. You pay a little extra for the novelty of it.
Love the selection of candy, there is something for everyone, and even a TV with kids show to entertain while eating the candy or ice cream.
I was really looking forward to visiting this ice cream and candy shop, especially with all the fun and unique flavors they offer. Unfortunately, our experience was soured by the unwelcoming attitude of one of the employees.
When we approached the ice cream counter, we were greeted—not with warmth—but with a noticeably snobbish and dismissive attitude from the employee helping us. She had dark braided hair and was wearing Lululemon shorts. We were friendly and let her know we were interested in ice cream, but we were still looking over the many new flavors. Rather than being helpful or offering samples (which would have made a big difference), she seemed impatient and condescending. She gave very short, dry responses and even cut us off mid-sentence as we tried to ask questions about the flavors. Her tone made us feel rushed and uncomfortable, as though we were bothering her just by being there.
While we were still deciding, another customer politely asked for napkins. The same employee handed them over abruptly, without making eye contact or even saying a word. It all felt unnecessarily cold and unfriendly.
I was really disappointed by the service. When you go out for a treat like ice cream, especially in a place that clearly puts effort into offering unique options, the experience should feel inviting. Sadly, this didn’t. I won’t be returning and sincerely hope the business takes this kind of feedback seriously when considering who they hire to represent their brand.
Always a fun experience!
Great selection of candy and soda options, decent prices, friendly staff, great place to visit.
Restaurantji Recommends
Always great service and items here!
Best ice cream around. Creamy, not overly sweet, amazing!
Great store with a great selection of candy!
Friendly despite all the temptations for little hands huge selection ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sea Salt Caramel
Cute but very expensive
Atmosphere: 4
Food: 2
Service: 4
Loading...