Burger King
$ • Fast FoodAbout Burger King
Burger King Reviews
39 ratings
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They got burgers
I stop at this Burger King about every 2 weeks traveling from my house on the opposite side of Houston to my daughter's in Palacios. The food is always fresh and hot which is great. Where this particular store stands out is their customer service. Every employee appear happy, they are friendly, helpful, and fast....even through the drive-through. My 82 year old mother and I ate inside this time. Mycael (not sure how to spell his name) opened the door for us, helped us complete...read full review
Five stars!
Josiah, This young man does an excellent job. Whenever I order ice cream, he fills the cone generously and carefully, making it look full and well-made. More importantly, he is sincere, friendly, and genuinely respectful toward customers.
On one occasion, when my phone battery was almost dead, he helped me find an outlet so I could charge my phone and take a short break inside Burger King. It was a small gesture, but it showed his kindness and willingness to...read full review
Josiah, This young man does an excellent job. Whenever I order ice cream, he fills the cone generously and carefully, making it look full and well-made. More importantly, he is sincere, friendly, and genuinely respectful toward customers.
On one occasion, when my phone battery was almost dead, he helped me find an outlet so I could charge my phone and take a short break inside Burger King. It was a small gesture, but it showed his kindness and willingness to...read full review
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Burger King is a restaurant known for its fresh and hot food, consistently meeting customer expectations. The staff at this location stand out for their friendly, helpful, and fast service, whether inside or through the drive-through. Employees often go beyond basic service, with some, like a young man named Josiah, showing genuine kindness by filling ice cream cones carefully and helping customers with small gestures such as finding outlets to charge phones. Such employees are highly appreciated for their professionalism and sincere care, enhancing the overall experience.
The restaurant maintains good hygiene practices, although there was an instance where a cup was returned with fingers inside, indicating room for improvement in cleanliness awareness. Customers have also noted that the Whoppers here are better than in many other locations, although sometimes the meat can be a little dry. Despite minor issues, the quality of food remains a highlight.
Customer service extends beyond food, with staff members showing compassion and willingness to help in difficult situations. One employee helped a customer craving Oreo shakes despite them being unavailable, and a manager named Morgan was praised for going above and beyond to assist a family in distress, providing comfort and resources. Overall, this Burger King location is characterized by friendly staff, good food quality, and a caring atmosphere.