Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
150 Sundance Pkwy, Round Rock
(512) 828-0788
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
I placed a pickup order while out of town in Round Rock, TX. I ordered several meals and two large orders chips and queso. The chips were so stale that it was impossible to eat. I called to see what store could do and it was impossible to speak with anyone. They require you to follow link in email confirmation which I did and all they do is say sorry, we will pass along to leadership. I’ll never spend another dollar here, I’m so disappointed in the service and lack of quality...read full review
customer service was awesome on 5/07/19 when me and my son went! food was delicious!
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 3PM |
| Thursday | Closed |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill in Austin is known for its chicken and steak bowls. While some customers have noted issues like tough steak and brown guacamole, others have praised the portions and cleanliness of the restaurant. The high turnover rate can lead to varying experiences in terms of food and service quality. Recently, the restaurant has seen some positive changes, with a friendly and efficient team and a very clean lobby. However, there are occasional moments when customers feel rushed. Some visitors have mentioned that the food, including the grilled chicken, was okay but lacked flavor, with beans and rice sometimes missing salt or taste. Others have experienced stale chips and out-of-stock fajita vegetables, leading to disappointment. Despite these issues, a few reviews highlight good service, especially when staff like Roman follow special requests and maintain a positive attitude. Overall, this Chipotle branch has a mixed reputation, with loyal customers appreciating the cleanliness and friendly staff, though some feel the quality and experience can vary.