Panda Express
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Customers' Favorites
Fried Rice
Panda Express Reviews
46 ratings
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really good chow mein and orange chicken and spring rolls and teriyaki chicken
Dear Panda Manager/Owner
We are regular customers at your restaurant, but we have noticed a recent decline in the quality of the food.
During our recent visits, the rice and noodles have often been dry. Additionally, the selection is frequently limited or empty, even as early as 7:30 PM, despite the restaurant not being busy with dine-in or takeout orders.
We enjoy your restaurant and hope you can address these food quality and availability issues.
Best...read full review
We are regular customers at your restaurant, but we have noticed a recent decline in the quality of the food.
During our recent visits, the rice and noodles have often been dry. Additionally, the selection is frequently limited or empty, even as early as 7:30 PM, despite the restaurant not being busy with dine-in or takeout orders.
We enjoy your restaurant and hope you can address these food quality and availability issues.
Best...read full review
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
Panda Express in Round Rock offers a mix of experiences. Many customers appreciate the consistent quality of food and friendly service, with some noting that the food is better than at other locations. The restaurant is often praised for being clean, with a pleasant atmosphere and good parking. The staff, including a few standout employees, are generally attentive and quick to help, making visits enjoyable when service runs smoothly.
However, there have been recurring issues. Several reviews mention that the food quality has declined recently, with rice and noodles often being dry and the selection sometimes limited or empty, even early in the evening around 7:30 PM. This suggests problems with food availability and freshness. Additionally, waits can be long; some customers experienced wait times of up to 18 minutes, even when only a few people were in line, leading to frustration. Short staffing appears to be a significant problem, especially during busy hours, affecting service speed and efficiency. Customers have expressed disappointment with the management's scheduling decisions, which seem to impact the overall experience negatively.
Despite these challenges, some employees receive high praise for their service, and a few customers are willing to give the restaurant another chance, hoping for improvements. Overall, Panda Express in this location is recognized for good food and friendly staff but is marred by issues related to food quality, availability, and staffing that need to be addressed to provide a better dining experience.