Pizza Hut
2000 N Mays St Ste 118, Round Rock
(512) 671-7400
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Service will ruin everything. Waiting for every all missing things one by one and not being able to enjoy your food all together on top of no plates or cups for drinks... We were missing our drinks and when we got it, the waitress forgot the cups. So now we had to remind her and another worker since they were taking too long. Long enough that we ate, and by the time we finished, we still didn't get our cups. The place seems a little bit run down. They don't have no fountain drinks. You have to get bottled sodas or water. The servers, one was doing what she could and even after forgetting our things, she took it right and handled it well, while the other waitress had an attitude and didn't seem like she cared. Place is in a great location by school. With a couple things changed, this spot would bring lots of people. But how it is now it is loosing interest and customers.
Atmosphere: 3
Food: 4
Service: 1
Never recommend
Atmosphere: 1
Service: 1
It's Pizza Hut so it is subjectively very good. But as of recently, this location specifically over the time period of the last 6 months has severely dropped in service quality. The mistakes made are inexcusable. Simply due to nothing than below minimum effort employees. I often order under new Identities because this location will reflect your order based on feedback and reviews. As of most recently, the delivery driver forgot half the order. They were hessitant to accept responsibility, then sent out the rest of the order that should have never been missed. Upon delivering the remaining items, they left no notification. No doorbell was rung or door was knocked. The driver was filmed from multiple clear angles tossing the bag with force. This review is only for potential customers to proceed with caution. If this account was linked to an active pizza hut account I have no doubt my food would be tampered with. Their recent choice in hires within the last 6 months is beyond sad. Worse than McDonald's at this point.
Atmosphere: 1
Food: 4
Service: 1
Do NOT order delivery. Store offers and says delivery will take 30min. Then you get a message, uber is delivering it so it tacks on another 20-30min. Took over a hour from ordering to arrive. They don’t have drivers to delivery so pickup. This has happened more than once.
Food: 2
Service: 1
Pizza was horrible, the dough was white.. no flavor nothing… gross. Do not go to this place is a waste of money
Their payment system was down, denied me my order. I offered to pay cash, still denied me my order of pizza. They quite literally decided to throw away the pizza than fulfill the order after a 25 minute wait. Pathetic.
Atmosphere: 1
Food: 1
Service: 1
Good pizza and friendly people.
Atmosphere: 5
Food: 5
Service: 5
Picked up my order after a long shift and saw a rat running across the floor. Never again. If I could give zero stars, I would.
Great place for pizza l. The staff is wonderful and I enjoy seeing and talking with them while I pick up my order
Atmosphere: 4
Food: 5
Service: 5
We had a delivery the pizza was flipped, it didn't look like a pizza. I called and the manager was so apologenic and had a new pizza delivered. That's customer service! I said I had a picture, unlike Domino's they didn't need a picture.
Food: 5
Service: 5
Restaurantji Recommends
Miss Debby is our favorite part of pizza hit!
Atmosphere: 5
Food: 5
Service: 5
Tall Mexican guy looked pretty young cashed me out tonight his eyes was very low and he smell like marijuana. I asked him for a bag he replied”nah”.
Fresh and delicious for pickup
Atmosphere: 5
Food: 5
Service: 5
I just like the food that they serve. Everything else was decent
Atmosphere: 5
Food: 5
Service: 5
Glad I own a pizza cutter, the second pizza in a row I had to cut myself.
Food: 5
Service: 4
Loading...