Baskin-Robbins

5539 W Loop 1604 N, San Antonio
(210) 684-3131

Recent Reviews

Angela Masterson

Good ice cream, good service, clean

Atmosphere: 5

Food: 5

Service: 5

C Prince

I ordered my usual Original Cappuccino Blast during my most recent visit to this Baskin-Robbins. Unfortunately, I didn't have my usual positive experience.This time the flavor was a bit off, it didn't taste as good as usual. I didn't think much of this until the diarrhea started. I had a bathroom emergency 4 times after drinking the Baskin-Robbins Cappuccino Blast.Afterwards, I was feeling better and thought that I had somehow gotten sick from something I had eaten the night before. However, soon after the next time I took a sip from the Cappuccino Blast, I felt extreme pain in my stomach and had another bout of diarrhea and vomiting.After this I realized that the diarrhea must be related to the Baskin-Robbins Cappuccino Blast that I was drinking. I threw out what was left of the drink. It appears that the Cappuccino Blast that I received during this visit was made with products that had either gone bad or were contaminated.I am a regular visitor to this Baskin-Robbins and now I no long feel safe eatting/drinking the products at this location, nor any other Baskin-Robbins for that matter. Which is a shame, because I have been a big fan of Baskin-Robbins for a long time.I guess it's time to find an ice cream shop that won't kill me.

Atmosphere: 3

Food: 1

Service: 1

ROMAN SILVA

Clean fast service like I've come floor expect from BR. Always highly recommend and make it two scoop minimum cuz the world is ending anyways ;-).

Atmosphere: 5

Food: 5

Service: 5

Rose Suarez

The young girl working by herself today 2- 25- 2024 did a magnificent job. She had a long line of customers and never lost her cool. She knew what she was doing. Her work ethic is phenomenal. God bless her future ! Thank you to the young lady .

Atmosphere: 5

Food: 5

Service: 5

JUANITA SEPULVEDA

Friendly and courteous

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Royale

William Huggins

Went late,about 940..employees were closing early...store closes at 10.doors were locked and they were out door at 10.

Loren Nicely

Great service everyone we come here! The ice cream is always tasty of course.

Kayla Newport

The staff was so nice and very helpful. It was pretty busy and we were still served pretty fast. The tables were sticky and dirty.

Randy Tijerina

Good ice cream, great service

Wanda Sanchez

Variety, services!! My favorite ice cream shop

Abel Lopez

I'm Deaf, and to my surprise, there was an employee that was good with sign language! The ice cream was awesome, the service fantastic! :)

Aleisia D.

Who doesn't like the old-fashioned chocolate chip ice cream from Baskin and Robbins. It was so good and scrumptious a perfect little on the way home. Dessert after a full meal.

Raymond S.

Busy but quick great service. My shake would have been worth a longer wait. Will return

Ariel Starry

Went here to get a shake and the customer in front of me reached over the counter and touched two cones and asked if he could have them. Gross. Then the employee didn’t even give him the cones he touched. Then i looked and he left a wet residue on the cones. Honestly gross so be careful getting cones from there.

Melody J

6 years ago i worked at a baskin robbins (different location) and we were taught to greet customers and simply be nice. Matthew, he’s extremely rude every single time. I brought my kids in today and i said “kids scoop of wild reckless” and i didn’t say cup or cone ..he rudely does a hand gesture rather than saying cup or cone and then i said cup. After , he stands there with one hand out waiting for me to say something else and i said nothing else thank you. I asked for his name , and he didn’t want to tell me and asked why i wanted it. He didn’t say anything at the register .. just rude for no reason. The service here is always terrible .. don’t know why you are unhappy in an ice cream store. Theres plenty of people who’d love to work here… they should hire those who do.

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