Buffalo Wild Wings
18410 U.S. Hwy 281 N, San Antonio
(210) 545-9464
Recent Reviews
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The food was solid overall. I tried the Jammin’ Jalapeño and Brown Sugar wings. The Jammin’ Jalapeño had a nice balance and was the clear winner for me. The Brown Sugar wings, however, were way too sweet for my taste and overpowered the chicken.
Service was the real issue. It was extremely slow for how empty the place was. When we arrived, there were only two tables occupied plus the bar, eventually growing to about four tables total. Despite that, my drink sat empty on the table for a good 10 minutes with no check-in.
Good food potential, but the service really dragged the experience down.
Atmosphere: 4
Food: 4
Service: 2
It wasn't busy, service was nice, food was alright. What was almost a deal breaker was the bathroom. I've heard you can tell alot about a restaurant by the cleanliness of their restroom. In this instance, the men's sink looks like it was installed and has never been cleaned. Slimy, dirty, chrome faucets looks like they've never seen soap. I won't be rushing back here anytime soon.
Atmosphere: 4
Food: 4
Service: 4
On Oct. 29 Dinner.
Me and my family dined in at this restaurant to watch a fight. We usually come to this place when my daughters are all together in town. Have always have had a good overall atmosphere but wow this one time had me shocked and set the standard to never return to any Buffalo Wild Wings. Me and my family had ordered briefly with the waiter the mistake was asking for plates !!!!! We ordered appetizers, food and, drinks for the night. (All was great food) The waiter was literally throwing/shoving food at our table. I was in shocked I truly thought this was some prank my daughter was setting me up on me. The waiter was ignoring us rolled her eyes at my wife, quite literally ignoring us, the only reason we got our food cause cause we called on her for the 5th time and finally she gave us the food. And then she shoved it at us spilling the drinks all over. She never said sorry nor brought us bring napkins due to her even causing it. It was so bad that the manager even noticed that something was going on and we explained what the mood and actions of the waiter. I’m very distraught with this situation. I hope that this waitress was put in her place or something. I understand there is people all around us and maybe there was a packed house but there wasn’t !!! It was minimal people maybe half house full. She wasn’t the only waiter there was multiple so I know coverage was there but it’s the point that the manager noticed how her treatment was that is just sad. Thank you for the manager for hearing us out but it’s just put a bad taste on my tongue. Just wanted to share my experience here and will be my last.
Atmosphere: 1
Food: 2
Service: 1
Extremely loud music, slow service, wings are 1/2 the size of wingstop
Atmosphere: 1
Food: 2
Service: 2
Food is terrible everything was gross even the ranch dressing. I don't know how they are even in business with food this terrible.
Atmosphere: 1
Food: 1
Service: 1
Customer Service:
I don’t know if they only hire racism employees. I went there during the weekend, and stand at the front door for 10mins waiting for someone can help us even tell us how long is the wait. Then a young woman came told us there is a 10-15 mins wait (but I see there are many tables empty but without cleaning, no one is cleaning). After we have a seat, we found that the table is WAYYY too wet. Water is everywhere on the table and the menu. Later our “FRIENDLY” server finally came to us with a 😒🙄 face. After we placed our order, he came back in a while for our plates. ONLY ONE PLATE FOR TWO PERSON? AND HE THROW THE PLATE ON OUR TABLE! Really? We see he only did that to us. Just because we are Asian? Before we asked for the check, he only came to our table once to asked about our experience. Since we said we are ready for the check, he slap the check on our table and not even look back.
Food:
I have been to some other Buffalo Wild Wings. This location with the worst food quality. The wings are totally overcooked, really hard texture. And I don’t know how expensive is the sauce. Too little sauce on the wings. Feels like I’m eating French bread.
Never coming back. Feels like this location has a bad management. Doesn’t worth for another try.
Atmosphere: 2
Food: 2
Service: 1
I ordered 15 wings w/onion rings at the back bar. Two sauced and one on the side. The wings were overcooked or refried and were too crispy to enjoy.
Atmosphere: 4
Food: 1
Service: 3
Avoid this place like the plague. I did a takeout order wings and fries. There were 4 flavor options chosen for the wings and 5 were supposed to be naked. They instead gave me all naked wings and a dry rock hard fries that are supposed to be a “large” but not even enough for one person.
Food: 1
Sat down for 17 minutes, nobody checked on us.
Went on a Monday night, not too many customers, about 5 servers, Horrible service. We were seated and waited 30 mins and had to walk out. No one was taking our order and no one knew who our server was supposed to be.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Service was absolutely terrible. We sit down, 20 mins goes by she takes our order another 35 mins (not even exaggerating) our drinks come out. 1 water and 1 sprite. It’s a Monday night it’s not terribly busy, it was a little but not this bad. Then another 30 our food come out everything was cold other than the wings. Appetizer came out same time as food that wasn’t the issue everything was just terribly cold. forgot a side. Just not a fun experience. The wings tho were honestly amazing
Atmosphere: 4
Food: 3
Service: 1
Friendly staff. Relaxed environment.
Atmosphere: 4
Food: 5
Service: 5
Food is fine. The service and atmosphere is lacking. This place use to be a prime spot but now it’s mislead, dirty, and the service is not the best.
Atmosphere: 1
Food: 4
Service: 1
Came for a friend's birthday and the server was nice but my main problem was with the wait time of the food/unlimted appetizer deal. It took them nearly 40 minutes to get me an order of fried pickles and I only got 2 rounds of the appetizers in nearly 2 hours. It would be more understandable if they were getting slammed with buisness but it was dead inside. Overall just a poor experience only thing I could say was the interior was nice.
Atmosphere: 3
Food: 2
Service: 1
Had Jenny as a server and she was great! She constantly made sure we had everything we needed and was so friendly. When we return, we will be asking for her!
Atmosphere: 5
Food: 4
Service: 5
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