El Rodeo de Jalisco - Rigsby

Today is the day I am compelled to leave a review, as this establishment was once a beloved destination for my family and me, where we would frequently dine and spend between $50-$70 per visit. Unfortunately, the service, particularly from the cooks and, presumably, the communication between the server, drive-thru staff, and cooks, has been subpar. For the second consecutive time, my order has been incorrect, and I did not bother to address the issue this time, as I believe that, having waited in the drive-thru, I should not have to request corrections. Instead, I expect my food to be prepared fresh, hot, and with care with the long wait times. On my visit, I specifically requested chicken fajita quesadillas with rice and bean plate, which the lady at the drive-thru confirmed was included. My wife ordered the Texas plate. The photographs posted will illustrate the discrepancies in our order. Furthermore, we had also ordered chips and queso to share, which arrived cold and underfilled. I am extremely disappointed in the decline of this establishment's quality and service, and I am uncertain whether we will ever return. The experience has been truly disappointing.

Food: 1

Service: 1

Food was delicious and great price. Breakfast tacos were a bargain. Great drink deals as well

Atmosphere: 5

Food: 5

Service: 5

Lengua taco... Why with they serve lengua and don't even know how to cook it. It's like they boiled it just in water no salt pepper nothing it's tough has no flavor it's awful so sad such an expensive piece of meat.

Atmosphere: 3

Food: 1

Service: 2

Breakfast tacos are disgusting here. I asked for 2 bean and cheeses tacos and two potato and eggs and this is what we got.

Atmosphere: 1

Food: 1

Service: 1

my kids love the pancakes, it’s a daily thing !
the service is amazing

Atmosphere: 5

Food: 5

Service: 5

I order a carne guisada with cheese it was tasteless and it smelled like baby stool. (Poop). I Could not eat it i offered it to two other people the smell was over bearing they would not eat it. The workers are friendly its just the guisada tacos are not good i guess

Atmosphere: 3

Food: 1

Service: 5

Over the years, this has been one my families favorites, but recently we’ve noticed a really big decline and their quality. At least from the drive-thu, the last three times my food has been dry or completely stale. For the $18 price tag, nonothing thank you. When complaining about the food and drinks staff said “sorry” and left it at that. I recommend dining in, don’t go through the drive-

Atmosphere: 4

Food: 1

Service: 3

They jacked the prices up almost $20 after the order was placed. We ordered through Favor and this place doesn't say they are going to nickle and dime you to death. They changed the price of the food after the order was placed, they charged for Togo containers for a delivery order and they charged a non cash transaction fee on an order placed online. This was not something they express in their establishments description at all. I can understand charging those fees to people who dine in or carry out as they have a choice but for delivery that is ridiculous!
To top it off the food was subpar. We won't be eating there again.

Food: 2

Service: 2

Quick ordering and serving time, despite crowd size inside.

Atmosphere: 4

Food: 4

Service: 4

Great staff, fast service

Food is great

Atmosphere: 5

Food: 5

Service: 5

Great food and prices, a little smaller tacos so if you are a 2 taco person buy an extra one and you'll be great.

Atmosphere: 5

Food: 5

Service: 5

I ask for caldo de res, it was ok but when i try to corn that one was spoiled, very nasty

Atmosphere: 3

Food: 1

Service: 4

Server charged us for things we didn’t order. Drinks were good and food was alright. But will not be back. If you’re going to have a happy hour then go by those prices. Don’t charge extra and other things.

Atmosphere: 1

Food: 2

Service: 3

I can’t even give any stars. Today at 6:52 pm I went through the drive through of this restaurant for the 10 bean and cheese special. When I got home my little one said he had ate something hard and didn’t want it. Then a few moments I took a bit of my taco and mind you I’m at this point I’m almost done with my food when I felt something just off . When I pulled out a piece a I’m assuming metal , I couldn’t even believe it. When I called the restaurant they refused to tell me what it could be since I’m now having to take my child to the ER. The lady just kept saying No, No. I spoke English and Spanish and she just couldn’t saying Anything so stay away from this place. Currently at the ER with my child.

My dad and I came to eat at this restaurant during breakfast this morning and the food here was very delicious! Never went here for dinner, but we will have to come back to try it out. They even have a drive-thru to take food to go. I remember when this place used to be a Long John Silver’s back in the early to mid 2000s. The building looks almost the same, but the food here is on a different level. The amount of people I saw going through the drive-thru proved my point. I recommend this restaurant to people in the area and we will definitely be returning soon!

Atmosphere: 5

Food: 5

Service: 5