Main Event San Antonio North

Order three pizzas one pepperoni two all the toppings the pepperoni was OK. All the toppings was terrible to be honest, Sam’s Club tastes a lot better and cheaper

We love Robin! She is always so courteous, kind and accommodating when we come in to play games, eat and bowl. I highly recommend coming to Main Event with friends and family!

The food is really good, great fun for kids and adults. The service was AMAZING by Maleny who made our visit even more special.

Maleny had great customer service!

Maleny was amazing! Very patient and kind. Exceptional service!

Good new games great service (except with hostess) but the food has fallen off . Like unreal drop in quality and taste. I used to love the salads and wings.. I don't anymore. Disappointed.

Came here to have some fun and we sat.at the table for some refreshment and the employee who attended to me and my family (Mr Moses) was great. I mean really great and awesome.

Moses is fantastic!

Moses is amazing

Moses is the best worker I have ever had if you do come here expect a warm welcome😁

Fun, happiness, and good food. Our server was Lorenzo, friendly and attentive!

Atmosphere: 5

Food: 5

Service: 5

I recently hosted my son’s birthday at Main Event. To say we were disappointed and dismayed by the service is an understatement. I was told by Carlos to arrive 15 minutes early to get our things, cake, decorations, etc in the rented party room before guests arrived. We arrived 15 minutes early and the person assigned to run our party would absolutely not allow us to enter the room prior to the start time. We had to awkwardly stand at the front of the facility, holding our things and corralling our kids while our guests arrived (who then had to do the same). We were not even permitted to set the cake down one minute in advance of the party start time, even though no one was in the room of course.

Moving on. No one helped or directed our guests to the party room. I had to personally go out multiple times to find people and let them know where we were.

I selected laser tag for the first activity for my son and his friends. It is only a 15 min laser tag game and they were outrageously disorganized. They started the game (and the time!!) while 3 of the participants did not even have their laser tag gear on yet and were scrambling to finish getting ready so they could play. Those 3 participants missed out on 25% of the tiny amount of laser tag time. Extremely disappointing.

We ordered 4 large pizzas. Only 3 came out. lol. I was told repeatedly that the kitchen was really backed up. We waited over 30 minutes to get the 4th pizza and finally decided to just cancel it and move on to cake. For the pizzas, the assigned employee only brought out 6 plates and get this- they were DIRTY and soaking wet. I genuinely think someone just took dirty plates, rinsed them, stacked them and then gave them to us!! I had to ask repeatedly for more PLATES, more CUPS, more NAPKINS… where is our OTHER PIZZA!!!!? It was just a disaster and embarrassing.

Moving on, when the employee gave us the arcade game cards she had NO CLUE what was on them and what the kids could expect to get out of them. Ridiculous!!

Finally, her senior manager came over to me toward the end and proceeded to ask me about her performance right in front of her. Again, ridiculous and unprofessional. Needless to say, I will not be hosting any more of my kids’ birthday parties at Main Event!

Atmosphere: 1

Food: 1

Service: 1

Super loved a game room to have fun I love the bowling part

Atmosphere: 5

Food: 5

Service: 5

Very good place to share with family. colton

Atmosphere: 5

Food: 5

Service: 5

Excellent place. colton

Atmosphere: 5

Food: 5

Service: 5