McDonald's

3515 Culebra Rd, San Antonio
(210) 435-5497

Recent Reviews

Rene Basden

Love going here. The staff is amazing and super friendly. Food is great as usual but time does last a tad long here. Overall they are constantly getting begged. Enjoy the location

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Fries, Chicken Mcnuggets, Big Mac, Cheeseburger

A ARCHULETA

Quick with the Frappe and Apple pies ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, World Famous Fries, Chicken Mcnuggets, Filet-O-Fish, Big Mac, Mcdouble, Cheeseburger

Juan Carlos Alvarez

Even though I did a mobile order to pick up at drive thru, they never have it ready when I arrived, spent more than 45 min in line to pick it up and when finally get at the window to pick up my order, they never have it, they tell me to move to next window to wait for my items because they can't find it even when they ask me for the code at the speaker, then when they finally give me the order, was wrong, missing items and prepared wrong, definitely worst experience buying fast foodBy the way, place order at 1:43am, get at restaurant at 1:58am, get my food at 2:53am

Atmosphere: 1

Food: 1

Service: 1

Christine M

Drive thru was bad, no one to greet or just say one moment so I had to order in the front and young girl didn't apologize. Morning Service needs to be retrained. But the food always good ?

Food: 5

Service: 1

Recommended dishes: Sausage Biscuit, Big Breakfast with Hotcakes, Fries, Sausage, Chicken Mcnuggets

Robert Serra

Manager had no control of line. Employees were messing up orders, on their phones and not wearing gloves while preparing food.Service took 40 minutes, for the food to still be cold. The owner should be embarrassed by the leadership representing their franchise.

Atmosphere: 1

Food: 2

Service: 1

Gotham Newsstand

I purchased 12 dollars at the San antonio Culebra location near Walmart and Woodlawn around 9:50. I walked out to my car where my girlfriend was to let her know I couldn't relieve myself in the bathroom and to give her the car keys in case she needed AC.Six minutes before 10 the door was closed and locked and I couldn't make it back into the building to claim my order. Another person outside was crying their bag was left inside, again, about 6 minutes before closing time.I did not get the food I paid for.I am really upset that I was denied the ability to get the food I wanted because I wanted to give my girlfriend the car keys in the parking lot seven or six minutes before closing.I need more than a refund to consider mcdonalds again for future meals.I am worried about the old woman crying about her bag, her ID, her money and everything being g stolen by the store than anything related to my order.

Atmosphere: 1

Food: 1

Service: 1

Kayla Reyna

Yallll suck here !!!

Atmosphere: 1

Food: 1

Service: 1

Yvette Arcos

Horrible store! Every time! Never going there again

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Big Breakfast with Hotcakes

Eric Carey

Average McDonalds. Friendly staff. Quick food

Atmosphere: 4

Food: 4

Service: 4

Troy De La Rosa

Great service and great food at a reasonable

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Chicken Mcnuggets

Setu Rajput

Try their drive through.

Atmosphere: 1

Food: 1

Service: 1

V Reyes

My order was done wrong and the employee I asked to help me barely looked at me and said “you have to go back around” as he turned and walked away. Service was quite poor.

Atmosphere: 3

Food: 5

Service: 1

Alonzo Hinojosa

Mobile order, was given the wrong order, I went back and got the order wrong a second time. Third times the charm but I’d rather not risk it

Atmosphere: 5

Food: 3

Service: 1

Chris Martinez

I found a metal screw at the bottom of my fries. Tried to call but the phone was off the hook. Then I went back, the night manager didn’t believe me that it came from the kitchen, and said it was my word again theirs. Said they would’ve caught it going out like that. Like they don’t forget to add the condiments or napkins. Didn’t expect to be treated like a liar for bringing it to their attention.

Atmosphere: 1

Food: 1

Service: 1

S C

Usually drive thru but on 2/21/2024 had the worst customer service experience from management.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Fries, Double Quarter Pounder, World Famous Fries

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