Papa Johns Pizza

11823 Culebra Rd Suite 101, San Antonio
(210) 521-7272

Recent Reviews

Sort by
Jacqueline Lewis

It was a pickup. No seating.

justin blanco

I ordered on Uber Eats. The WORST experience i have had ordering food from here. One of the pizzas we ordered was severely under cooked the whole middle part of the pizza.

Jonathan G

Waited over an hour and the pizza never came. Called the store and waited on hold for 10 minutes and was told they could remake my order now. Ended up just canceling. I don’t know why they have DoorDash deliver the food for them.

Eshia Hollis

Too many people working in the kitchen for it to be this slow.

Mrs Edwards

Ordered well done wings, these were under cooked and rubbery as hell. Plus, I called the store immediately after placing my order and asked for light sauce. This definitely isn’t that. Arrived just as my food was getting done (according to app) and somehow the pizza looks old?? Gross location all together.

megan G

Stop using door dash drivers to deliver! If I wanted to wait an hour for my pizza to get here and be cold I would order through DoorDash. They make multiple stops and by the time it gets to you NOTHING is warm. Didn't even have my stuff in a pizza bag. If a customer orders through your website, your own drivers should be delivering.

Alexia Stasinopoulos

Took more than 5 min to have someone come to the counter.

Nash Nash

Used delivery and the food was barely even warm and I live within walking distance from the store 🤔.

They'll triple stack drivers with multiple stops and by the time they get to you the foods been sitting there for over an hour.

The bags they put the pizza in obviously don't work.

Also the Pizza was cut by a blind person apparently

Don't even bother with this place.

Cory Jackson (Design)

Ordering from their app? $5.00 “delivery fee” PLUS Tip. Hard pass.

dani juarez

I placed an online order at Papa John’s for a Hawaiian pizza, two pepperoni pizzas, and cheese bread. Unfortunately, the experience was very disappointing. The Hawaiian pizza had less than half the toppings it was supposed to, and the pepperoni pizzas were just as poorly made. I tried contacting the location to report the issue, but no one answered the calls. Additionally, there was no way to report my concern through the app. It’s frustrating because Papa John’s is my favorite pizza, but this time I was left very disappointed.

Ana Sofia Loredo

I came in to place an order. The food was quick and hot and pretty delicious. I wish there was a chair to sit and wait for my order, but other than that, very good location.

Moses Simms

My son kept throwing up after eating the pizza. We did half cheese and half the works. Shortly after eating the pizza he was throwing up all night. I do not recommend this place

Atmosphere: 1

Food: 1

Service: 1

Fields Lanita (Resilient)

My husband had an interview and showed on at the on prochanco and they played dumb and said their was no one there by the name Brian and that they had another location on the same street. When we went to inbox the guy in indeed. The conversation was no longer available to reach out for clarity. God blessed us with much better, respectfully.

Atmosphere: 3

Food: 3

Service: 1

Alexandria

Ordered carry out on the app. It was to be ready at 7:00pm which was 30mins after I ordered one large pepperoni pizza. I chose to pay cash when I got there. I pay and the cashier said, “It’ll be another 30 minutes.” You couldn’t have said that before I payed? What if I don’t want to wait another 30 mins after it said, it was going to be ready at a certain time? Asked for a refund, got it, and left. Terrible.

Xandria

Ordered carry out on the app. It was to be ready at 7:00pm which was 30mins after I ordered one large pepperoni pizza. I chose to pay cash when I got there. I pay and the cashier said, “It’ll be another 30 minutes.” You couldn’t have said that before I payed? What if I don’t want to wait another 30 mins after it said, it was going to be ready at a certain time? Asked for a refund, got it, and left. Terrible.

Loading...