Papa Johns Pizza

Name: Papa Johns Pizza
Address: 12642 Nacogdoches Rd, San Antonio, Texas, 78217, US
Telephone: (210) 637-7272
Price range: $
Rating: 3.5

$ • Pizza, Chicken Wings, Fast Food

Hours:
12642 Nacogdoches Rd, San Antonio
(210) 637-7272

Menu Order Online

About Papa John's

Papa Johns Pizza is a restaurant that has received mixed reviews. The large pizza with pepperoni, beef, garlic sauce, and chili powder is praised for being thin and crispy, and the food has generally been consistently tasty and well made. Customers have noticed a significant increase in quality at this location, suggesting that someone is putting in the effort, possibly under new management. Despite the good food, the overall customer service experience is often reported as poor. The call service is described as unhelpful, with representatives lacking knowledge of the menu and store locations. There was also an incident where a manager was accused of not washing their hands, raising hygiene concerns. However, staff at the front, including a young man handling orders, have been praised for their respectful and professional communication, even when addressing complaints. Parking is considered better than the service, but the restaurant's overall performance still seems inconsistent. When errors occur, staff are willing to fix the issues, and beverage stock shortages have been linked to staff changes and supply problems.