Pizza Hut
$ • Pizza, Chicken Wings
Hours:
11727 West Ave, San Antonio
(210) 377-1876
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pizza has gone downhill....fox news garbage playing in restaurant
The Manager Latreal was absolutely beautiful! 😍😍😍😍 aka B
Ordered my pizza at 7:49pm received it around 8:16 and it was the wrong order! Called back right away to have it corrected, it is now 9:27 and still have not received the correct order. Manager Sally didn't know how to handle the situation and apparently my order had been sitting there for carryout when it was a delivery! She kept stating that I am receiving a fresh pizza, umm ok of course I want the pizza I ORIGINALLY ordered and paid for!! She also tried blaming the general...read full review
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
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Pizza Hut offers a convenient curbside pickup option, although the process can be inconsistent at times. The restaurant's app provides a reliable ordering experience, with hot, fresh food delivered in a timely manner. Despite occasional delays due to high demand, such as during the Super Bowl, the staff demonstrates excellent customer service, remaking orders and providing credits to ensure customer satisfaction. Customers often feel welcome and appreciate the staff's efforts, especially during special occasions. For example, one guest was celebrated with a free cookie and a drink on their birthday, with kind words written on the cookie box. Additionally, the staff shows great patience and kindness towards children, making the restaurant a kid-friendly place. While there have been some disappointments with menu items, such as being out of pepperoni, many customers express their satisfaction with the service and the overall experience. The dedication of the staff, including managers like David Martinez, Jose, and Rodrigo, is recognized and praised, contributing to the restaurant's positive atmosphere.