Got wrong order, refused to to honor a refund (Corporate Policy). Requested manager and no one was available except an employee pretending to be a manager with name “Francizco”
Pizza Hut need to do better training their employees on Corporate policies and customer service. Specially if this is not even their money…
Needless to say we won’t be going back
Atmosphere: 1
Food: 1
Service: 1
Heather Coronado
Everytime I order it always takes over an hour in a half
Charles “JackClikz On Twitter” Boswell
Only one person working, struggling to keep everything together. If your food is cold or wrong that’s why. Also this was for a uber eats order so wait times at this location are not worth the pay unless it’s a high paying order
Atmosphere: 1
Service: 1
Coryn Stein
Zach was the associates that dealt with me he was very thorough and letting me know what type of deals they had going on currently I really appreciated the service the food was hot and ready, there was not too much of a wait and the atmosphere inside was very welcoming. I really appreciated the work that the team had they seem to communicate very well, and they got the drive through which was beginning to get packed, but then knocked down like a great team should. I was in a hurry, they were very accommodating and they had a great attitude once again thank you Zack good job two thumbs up 👍👍💯
Atmosphere: 5
Food: 5
Service: 5
Ezekiel Morin
We went after SeaWorld at 10ish and we were waiting for a while and the people were just ignoring us when we asked if they were still open
Atmosphere: 1
Service: 1
Rafe Hebert
Can’t out pizza the hut! Thanks to Zach for quick, quality service!!
Wouldn’t recommend eating at this location unless you like flies cooked into your pizza. (see picture and video) When i went back to let them know, Fransisco the manager said he didn’t know the number for me to contact corporate.
Atmosphere: 1
Food: 1
Service: 1
Mahidhar Reddy Erigela
Sometimes the food gets delayed for preparation but other than that, everything is good.
Atmosphere: 4
Food: 4
Service: 4
Andrew Flores
I ordered in store and waited which wasn’t that long to be honest but my pizza came out burnt I wish I would have checked it there at the store
Corina Lucas
Went down to milatary at 1604 store to grab some personal pizzas for dinner they were out at 4:00 pm my that busy called in morning spoke to Lauren Maneger , sh aplologize and ask if I would like to come later that day to replace my order and same special they had for the day for the personal pizzas…. She took order n pizza,s were ready , great customer service delicious pizza….Thanks,Laura
Went by to get the $2 personal PAN pizza was told.I had to order on the app.Or online tried both in front of her neither would work and she picked up her phone and scrolled instead of helping me order!!!
Service: 1
Cory
Fresh food. Just check that you have the right sauces, if ordered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Omar Castro
Pizza was perfectly cooked, hot, and delicious when we picked it up.
Fabian Serna
Service sucks placed order ahead of time. employees standing around chatting it up on the clock.
Got wrong order, refused to to honor a refund (Corporate Policy). Requested manager and no one was available except an employee pretending to be a manager with name “Francizco”
Pizza Hut need to do better training their employees on Corporate policies and customer service. Specially if this is not even their money…
Needless to say we won’t be going back
Atmosphere: 1
Food: 1
Service: 1
Everytime I order it always takes over an hour in a half
Only one person working, struggling to keep everything together. If your food is cold or wrong that’s why. Also this was for a uber eats order so wait times at this location are not worth the pay unless it’s a high paying order
Atmosphere: 1
Service: 1
Zach was the associates that dealt with me he was very thorough and letting me know what type of deals they had going on currently I really appreciated the service the food was hot and ready, there was not too much of a wait and the atmosphere inside was very welcoming. I really appreciated the work that the team had they seem to communicate very well, and they got the drive through which was beginning to get packed, but then knocked down like a great team should. I was in a hurry, they were very accommodating and they had a great attitude once again thank you Zack good job two thumbs up 👍👍💯
Atmosphere: 5
Food: 5
Service: 5
We went after SeaWorld at 10ish and we were waiting for a while and the people were just ignoring us when we asked if they were still open
Atmosphere: 1
Service: 1
Can’t out pizza the hut! Thanks to Zach for quick, quality service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cinnamon Sticks
Wouldn’t recommend eating at this location unless you like flies cooked into your pizza. (see picture and video) When i went back to let them know, Fransisco the manager said he didn’t know the number for me to contact corporate.
Atmosphere: 1
Food: 1
Service: 1
Sometimes the food gets delayed for preparation but other than that, everything is good.
Atmosphere: 4
Food: 4
Service: 4
I ordered in store and waited which wasn’t that long to be honest but my pizza came out burnt I wish I would have checked it there at the store
Went down to milatary at 1604 store to grab some personal pizzas for dinner they were out at 4:00 pm my that busy called in morning spoke to Lauren Maneger , sh aplologize and ask if I would like to come later that day to replace my order and same special they had for the day for the personal pizzas…. She took order n pizza,s were ready , great customer service delicious pizza….Thanks,Laura
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went by to get the $2 personal PAN pizza was told.I had to order on the app.Or online tried both in front of her neither would work and she picked up her phone and scrolled instead of helping me order!!!
Service: 1
Fresh food. Just check that you have the right sauces, if ordered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Pizza was perfectly cooked, hot, and delicious when we picked it up.
Service sucks placed order ahead of time. employees standing around chatting it up on the clock.
Atmosphere: 1
Food: 1
Service: 1
Staff is very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
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