Sonic Drive-In
24039 I-10, San Antonio
(210) 698-0082
Recent Reviews
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This will be our last visit to this sonic. So far I’ve been waiting for 30min for 4 soft drinks. Last week I waited over an hour for hamburgers. While the servers are kind they are chronically understaffed and unable to do anything in a reasonable amount of time.
Came here on Sunday around 11ish: Drive-thru was slow, but food was fresh! Order was all correct and the cheese was melted on my burger. I can’t say the same for other Sonic locations in the area.
Atmosphere: 5
Food: 5
Service: 4
Ordered 3 drinks 5 minutes before i arrived. Still took 15 minutes after we arrived. Keep in mind. 1 other customer was there.
Super friendly staff and food made to order.
Food: 4
Service: 4
Food was alright
Atmosphere: 3
Food: 3
Service: 3
Pushed the order button at 10:30, waited, no one took our order, pushed it again, finally somebody on the intercom responds at 10:45 saying they can’t take our order because they close in 10min. 30 minutes should’ve been enough time. They weren’t busy. Sounds like they did it on purpose to not have to take our order at all.
Atmosphere: 1
Food: 1
Service: 1
Store was not busy and staff never answered the red button on the stall. I waited 10-15 and I had to literally call the store to try to get service
Service: 1
This place looked like it’s been bombed. The drive thru is open but all the screens are destroyed and the building looks like it should be condemned. Do not go here! I turned around and went to the Rim.
Atmosphere: 1
Food: 1
Service: 1
Service was great. It was my first time here, I didn't know how to order but the workers were understanding and very nice
Atmosphere: 5
Food: 5
Service: 5
I was in line for 30 minutes I was waiting to say my order but no one said anything on the intercom there was one person at the drive thru at the window and they was just talking for 30 minutes. I love Sonic but this location sucks. To the owners you need to have a meeting with them it wasn't busy at all the time I came was 3:30 but I will not be coming to this location ever again and I will make sure my family doesn't ether.
Service: 1
Restaurantji Recommends
Went today and waited 23 minutes for them to make 2 shakes!!!!!!!! We had to push the button to call to the employees 3 different times. Both shakes came out dripping wet with ice cream all over the cups. A shitty experience
Atmosphere: 1
Food: 1
Service: 1
Not a FAST food
Atmosphere: 1
Food: 1
Service: 1
The Amosphere is sitting in your own car eating what you ordered or paying for you to take home to your family for supper. It is located in Leon Springs, Texas. You can't miss it!
Sonic is a Drive Inn with plenty oh parking spots.
Food: 5
Service: 5
Customer service needs to be checked BIG TIME! But honestly, after looking at the other reviews -it’s not just a customer service issue.. it’s just pure bad management and lack of training. No “sorry for the wait” nothing, also because the slush machine was down they just decided to not give me a drink and charge me for it anyways -had to ask for drink replacement myself, no they didn’t offer. Just all bad.
Atmosphere: 1
Food: 2
Service: 1
The absolute worst fast food experience you’ll ever have. Honestly so bad, you should go just to have this experience once in your life. You’ll never forget it. You most likely won’t even leave with any food/drinks. You’ll wait at the drive thru for 15-20 minutes for anyone to address you. Don’t bother ordering on the app, it doesn’t help. Once you do get ahold of someone inside, they’ll be rude, not give you the correct order, and just be unpleasant. It’s a miracle this place is still open because I have never had a worse experience anywhere in my life.
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