Subway

11311 Huebner Rd, San Antonio
(210) 641-0333

Recent Reviews

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Richard Garza

They say they're open at 7 AM Monday through Friday every time I come any day during the week there are more open whenever they feel like, more like 7:30am- 8 o'clockam , right now at 7:38am and they're still not open but yet they're inside

Atmosphere: 3

Food: 4

Service: 1

Giovanni Corso

I have had multiple orders cancelled from here due to employees being lazy

Atmosphere: 1

Food: 1

Service: 1

Andrew Santonastaso

Completely screwed up my order and could not make it back in to get it fixed. I called 5 times and they would not answer. I contacted subway and never got compensated when I made a complaint. BE SURE TO CHECK YOUR ORDER BEFORE YOU LEAVE IF YOUR ORDERING TO GO. Make sure everything is right.

Atmosphere: 1

Food: 1

Service: 1

Cindy Shelton

My sandwich was soooo hard. I lost my appetite didn’t eat it. I trashed it. I’m sure whoever made it knew how hard this bread was and didn’t bother to switch out for better bread. Or maybe all their bread was just bad today. Who knows.

Atmosphere: 3

Food: 1

Service: 3

Chloe Grams

The man at the front is rude, he throws your sandwich around and acts bothered when you tell him what you want on the sandwich.

Atmosphere: 3

Food: 3

Service: 1

Naomi Duran

Manager is rude and very impatient when deciding what bread you want. Also very rude to the poor worker that was helping him. Vegetables were not fresh at all. Lettuce was brown... gross!

Atmosphere: 2

Food: 3

Service: 1

Will F.

angry employees, dirty overall, bad tomatoes, they didn't put the double cheese, it clearly said double cheese on the menu!! I should have taken pictures it was very bad experience and worst customer service. they all have an attitude!! and they close when ever they want!!!

Atmosphere: 1

Food: 1

Service: 1

Nancy Dixon

Cristian at the subway is awesome. He works by himself. He’s courteous. He’s fast and gives good customer service great job.

Atmosphere: 5

Food: 5

Service: 5

Cesar Puente

Came in and the guy in the front was just having a bad day already. I had not even said anything and I could tell he was just dragging and was not concern about helping me order a sandwich. He was a Male with a jersey with the number 30 on it and a black hat on Monday 17 June 24 at 11:30am. He eventually put on gloves and proceeded to do my sandwich. He added mayo and I asked for some extra. Then he literally sprinkled what looked to be 10 tiny pieces of lettuce on my foot long so I asked if he could please add more and he replies mumbling under his breath “every f…..ing customer”. I said “what was that?” And he ignored me then said “oh every customer today has just been asking for extra. I just let it go there but I’m letting you know here if you care about your store.

Atmosphere: 1

Food: 3

Service: 1

ShadowHunter90

This place needs to get with the times. Cash only?!!?!? Don’t come here.

Atmosphere: 1

Food: 1

Service: 1

Obadiah Hotep (B1)

The Place Wasn't That Clean The Preparer Was Making Sandwiches In A Poor Unclean Manner. As I Stood There Watching Him Prepare A Customers Sandwich, Anytime Something Would Fall Off The Sandwich(not to/on the floor) He'd Stop And Pick It Up And Toss It Back Into The Bend It Came From. Also Eventhough Covid-19 Is Not As Bad As It Was It's Still Around And Causing Illnesses, So When I Asked Him If He Could Put On A Mask Before Making My Sandwich He Got Offended And Began To Display A Nasty Obnoxious Attitude And Said I Don't Have No Mask And The Worst Thing About It Was The Fact That The Worker Was Breathing Exceptionally Hard With His Mouth Wide Open While Preparing The Customers Sandwich!! I Asked Him If He Had Paper Napkins He Could Fold And Make A Makeshift Mask And Got Even More Upset So I Just Left After he Didn't Know The Store's Number!!

Service: 1

meshawnda paige

I ordered the Great garlic chicken sandwich I was so disappointed the sandwich was was saggy too much watered-down chicken my sandwich fell apart it was cold when I requested toasted my sandwich looked like throw up so I threw away a whole foot long disappointed and disgusted

James

Sharing this review from a place of understanding and experience, sometimes when it comes to customer service related jobs especially food service, it can be very stressful and frustrating at some points dealing with rude customers and just the duties of the job itself, I know with jobs like this you get stuck making orders for like an hour, hour and half straight and that can be extremely annoying especially if you need to relive yourself in the restroom or if you’re working alone and you fall behind on your work, I say this to say to anyone who is a customer please be patient if your sandwich artists might looked stressed or upset understand that they’re coming from a place of frustration and it’s not the customers fault

Atmosphere: 4

Food: 5

Service: 4

JJ

The guy with the glasses and shorter hair looks like he absolutely dreads working here, passive aggressively slamming stuff around and having a very “I hate this job with a burning passion” attitude. It’s almost impressive how consistently he stays annoyed every single time I see him. Bro if you hate making food at subway, get another job, you’re a grown man acting like some emo kid in middle school. Not only that but I’ve physically seen you close like an hour and 30 minutes early.

Atmosphere: 1

Service: 1

Lizelle Marietta

Horrible experience ordering from this location. Didn’t toast the bread, added no extra meat like we payed for, the lettuce we wanted was non existent & they didn’t update our mobile order to be ready at all until after pickup. The sandwich looked like it hardly had anything inside.

Atmosphere: 1

Food: 1

Service: 1

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