Taco Bell

11711 O'Connor Rd, San Antonio
(210) 590-1880

Recent Reviews

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John Rentz

It's a Taco Bell. The dining area was clean. The food was hot and fresh. The employees were friendly.

Atmosphere: 5

Food: 5

Service: 5

Ok google First name it says

I'm hungry.

Christopher Pulliam

Advertised to be open till 3 yet always closed

Kamiqwiah Mccall

I always go to this Taco Bell location and they But when I went to Taco Bell last night November 22 I had to wait in the line longer than 30 minutes. I paid $58 for a crappy meal. The tacos were so stale they were sticking into the paper I asked for loaded fries they gave me just fries and on the side queso cheese when I asked for the red hot loaded fries. The Contina bowl was very small portions was not the portion size you should get especially for the price of the bowl There was barely anything in the bowl

Atmosphere: 1

Food: 1

Service: 1

sierra segarra

They closed early stating they ran out of food mind you on a night that construction in front of their establishment was taking place, so they were not getting any traffic. I put in an online order 2 hours before closing and they couldn’t bother to cancel the order themselves, change their online hours, or refund me for this. I’m VERY dissatisfied with their response to this. won’t be going here again

Atmosphere: 1

Food: 1

Service: 1

katelyn martinez

Look, usually I don’t like to be this hateful in reviews but I feel like the incompetence calls for it a bit. The foods always cold, it takes forever and when you do finally get it it’s wrong. Don’t opt into any upcharges for extra toppings cause you won’t get them and I would just go ahead and get the regular taco over the supreme cause they’re physically incapable of putting the toppings that make it a ‘supreme’ taco on top. Take the rating as a warning cause that’s exactly what it is.

Atmosphere: 1

Food: 1

Service: 1

Justin Mears

Showed up at the right time. It wasn't busy at all. I was in and out in 2 minutes. Customer Service was professional and friendly. I even gave the woman too much money, and the extra was promptly returned. Gotta Love Taco Bell 🔔

Atmosphere: 5

Food: 5

Service: 5

KANISHIA YOUNG

DO NOT GO TO THIS LOCATION!!!! I have been here 2x at different times and different days of the week but tonight took the cake! Now the first time I placed an online order. I was the only person inside but they had maybe 3 cars in the drive thru. Everything I ordered was wrong. I ordered loaded nachos with easy beans (got black beans added on it and I hate black beans), 3 regular tacos (got sour cream on them), and 2 caramel apple empanadas (no filling just the shell) I heard the co-workers talking about them busting in the fryer but they decided this was still fine to serve. I tried to call but they never picked up the phone. So, I put in a complaint at the Taco Bell website. I got an email that they received my complaint but no call back. Tonight, I ordered 3 tacos and the nachos again thinking maybe the last time was just off. There was one other car in front of me and no one inside again. It was 7:45pm. I receive my nachos with pico on them. I hate pico so I decide to drive back and ask for my money back for the nachos because the 3 tacos were fine. When I get back to the store it is immaculate inside. (no one has been there) And there is only one car in the drive thru. The guy who took my order walks up to me and I tell him I would like my money back. He says nothing turns around and walks back to the drive thru. A lady who I think is the manager walks up to the counter so slowly. She gave off the vibe like I was dating her son and no one is good enough for her son, so why are you even here type deal. She don't want to be bothered. I tell her I just want my money back and specify that it is just the nachos which are $2.99 plus tax. No apology, nothing. She walks to the drive thru and gets $3.00, comes back to hand them to me and keeps my receipt! I work a full time job in customer service as well. I spend alot of time listening to people and apologizing for things I didn't do. I work hard for my money. INCLUDING my 24 cents in taxes. The lack of empathy and care that I had to drive back to the location because your team messed up my meal is atrocious. It's these purchases that keeps them employed. But if someone where to give them that same treatment I'm sure they would act a fool. Save yourself the headache and drive to the next location. These people don't want their jobs so let's help make that a reality. The people at the RITTAMAN location are nicer, better quality of food, great customer service and stay busy! When you want to run for the border run that way.

Atmosphere: 1

Food: 1

Service: 1

EOR

What an absolutely amazing experience I had in the drive-through. Jahnae E was so polite and such a professional!!! I wish all my experiences were like this at other drive-throughs!!! The 12 taco order was fantastic!!! The lettuce and cheese were so fresh and overall the tacos were scrumptious!!! I will certainly be coming back here for more!!!

Food: 5

Service: 5

Tevin EggNacho

Every time I go to this location the drinks are actually rancid. It tastes like I'm drinking chemicals. Food was good though

Britt Brat

We went and picked up through the drive-through I just wanna say the nine dollar lux craving box is the best and is worth the money. Thanks, Taco Bell.

Food: 5

Angie Turner

It was pretty good. Hot and fresh.

Atmosphere: 4

Food: 4

Service: 4

TexMexQueen

To the person/persons who did my online order on Sept 3,2025 around 9:35 pm, hands down, the best tacos ever made in any Taco Bell!! Amazing!!! Please don’t change.

Food: 5

Service: 5

Kay

This location was a bad experience tonight. I made an online order for drive-thru pickup and it was all wrong.
I ordered 3 supreme lux boxes and 2 soft tacos. 2 lux boxes had customization done (extra add-ons). When I drove up and said good evening, the cashier worker just looked at me. No hospitality or a welcoming vibe. I picked up my order and came home and everything was wrong. I did not get my soft tacos, one of the drinks was incorrect (I received a starry instead of a mtn dew), my lux boxes were also incorrect. I was charged for extra add-ons into my order, but did not receive the add-ons. So I wasted extra money for add-ons I never got and for some incomplete items. Not sure how they got my order completely wrong despite having an online order done w/ specifications.

Atmosphere: 1

Food: 2

Service: 1

Sandi Montoya

First of all it was not busy at all so there is no excuse for the service and the food being disappointing. We got home before we realized we were missing half of our food. Tried to call the store to ask about the missing food and their phone didn't work. When I went into the store that manager that was on the register acted like I was inconveniencing her. Also the reason. We couldn't look in the bag to make sure all the food was there was because I made the mistake of asking for extra sauce lol. The food was not worth the $60

Atmosphere: 1

Food: 1

Service: 1

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