Wendy's
$ • Fast Food, Burgers
Hours:
11919 Perrin Beitel, San Antonio
(210) 907-7162
About Wendy's
Customers' Favorites
Wendy's Reviews
I had a terrible experience at Wendy's today. The customer service was abysmal - the staff was rude, unhelpful, and completely indifferent to my concerns. I will definitely not be returning to Wendy's anytime soon.
We ordered at 7:50 pm. At 8:05 I went to the counter to ask where our food was. The guy acted like I offended him. He got my food except the fries weren't ready yet! He said he would bring them out. We ate everything else. Still no fries. At 815, I asked to speak to the manager. He couldn't even apologize and acted as though I was imposing on him.
NEVER AGAIN. This Wendy's is HORRIBLE.
We eat at Wendys at least once a week, but I will never go here again.
I got an of undercooked chicken sandwiches a few times but the woman at the drive thru is very nice.
Ratings
Menu
Hours
| Monday | 9AM - 12AM |
| Tuesday | 9AM - 12AM |
| Wednesday | 9AM - 12AM |
| Thursday | 9AM - 12AM |
| Friday | 9AM - 12AM |
| Saturday | 9AM - 12AM |
| Sunday | 9AM - 12AM |
Wendy's is a conveniently located restaurant with a fresh and clean appearance. The staff is helpful and provides good service, with some even offering discounts. The Big Bacon Burger combo is a popular choice, and the restaurant is wheelchair accessible. The store is clean and welcoming, and the staff's attention surpasses expectations. Recently, the staff has been polite and attentive, even when the restaurant is busy. The chef, Jimmy, is praised for his excellent service and ability to correctly remake orders. Despite occasional issues with orders, the restaurant strives to provide exceptional service.