Wendy's
11919 Perrin Beitel, San Antonio
(210) 907-7162
Recent Reviews
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Dont know whats going on here but everyone down to management is absolutely horrible, all employees have attitude and when you the customer complain about the wrong order they get even more defensive. oh and be prepared to wait at the very least 20 min for any order wether its driver through or god forbid u dine inn. honestly dont waist youre time or money here period point blank corporate needs to step inn and retrain or re hire new employees cause this place is a straight mess !
Atmosphere: 1
Food: 1
Service: 1
Worst food ever. Hungry at lunch ordered biggie bag through door dash. According to door dash was delivered to the wrong address so order was supposedly remade. Don't believe it. Cold burger, fries and drink was wrong. NEVER AGAIN. Spent 18.00 for crap I couldn't even eat. Threw it away. Wouldn't even feed that to my dog.
Food: 1
Gave me the wrong order and couldn’t contact to get a refund, so I bit the bullet and ate, but the food was cold…y’all lucky I wasn’t on my 13th reason
Food: 1
Service: 2
This place is terrible. Feel bad for the one employee that’s actually trying. Smells like sewer when you walk in.
Atmosphere: 1
Service: 1
No tendys👎
Awful and dirty looking ambient. Staff look unclean, dirty unkept hair, and service is too slow.
Been to this location since my family moved over here.
The employees are always so nice. I appreciate the change of options at times for the seasons. Fast service.
Love Junior bacons. And frosties.
I only go to drive thru I’m always in a hurry.
Food: 5
Service: 5
Justin is the best! He has great customer service. The best customer service I have ever had all over Texas. He needs a raise!!!
Atmosphere: 5
Food: 5
Service: 5
Do yourself and your family a favor pass this windys up.
Loved the staff and management on night shift. Very kind and kept up with my lil crowd. And the food was hot and out fast. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst. Experience. Ever. No stars for service or atmosphere is not an error. Employee and manager said we couldn't use our Wendy's reward points there and claimed to know nothing about the reward program. When I call 1-800 number to complain I was assured someone would get back to me about service problem and I never received a call or a text or an email. Very poor customer service all the way around
Food: 2
Wow. I mean expectations are low but dried out beef on a burger to the point of chalky. No business but please pull forward. Employee vehical parked in the drive though. Not a good luck.
Food: 1
Service: 3
At the time of my visit the store was clean and welcoming. The attention of the staff surpassed my expectations. Lately fast food has been about get the food out and that's it. This staff during my visit was a pleasant change to other fast food services. I was impressed.
Atmosphere: 5
Food: 4
Service: 5
Just found a bug in my burger. And they were not sanitary!
Service was awful never at no Wendy’s have I ever received bad service till now with bad drive threw and window service and parked and rolled her eyes at me just for asking for ketchup really her name is shantarica it’s on receipt
Atmosphere: 3
Food: 3
Service: 3
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