I have been here three times in the last month, but it has finally struck out for me. It really bothers me that this location is so nice and updated inside and out but the lack of basic things has fallen well below acceptable standards. Every visit the drink machines in the lobby and behind the counter had no ice. What little options there were for beverages were horribly flat and tasted more like the carbonation mixer than soda. The tables were sticky and dirty. The food tasted sub par and my order was wrong on 2/3 visits. The poor staff has to work with what they have and at least they were very accommodating and friendly. I will be visiting a different location going forward. Don't take the time to stop here, keep driving.
Got a #5 ( hold the pickles ) and enjoyed it immensely.
Atmosphere: 5
Food: 5
Service: 5
Toni Verbeski
15 minutes in drive thru line & I was the 3rd car!
Food: 4
Service: 1
Lisa Keys
I have always loved the Wendys crispy chicken Sandwich! They have kept the full size chicken, thank goodness! Prices are high, but, quality is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Vanilla Frosty
Hondo Sarge
Tried to use the lobby and the doors were locked. This was odd since it was the middle of the lunch hour. The fries and nuggies were cold. The burgers were incorrect. There was no ice in the drink machine and over 90% of the drink options were unavailable on the machine.The floor was filthy and the manager was treating the customers and employees like garbage.I could be starving to death with a dozen screaming toddlers in the car and I still wouldn’t stop here.
Atmosphere: 1
Food: 1
Service: 1
djinfekktion
Customer service was very terrible , none of the employees are wearing gloves here . I noticed my burger was being prepped without gloves . Employee was handling the cash register and touching every item with her bare hands while prepping food . We will never come here again and failed to give me a receipt. As for the restaurant itself it was very dirty and so much dust on the windows.
Atmosphere: 1
Food: 2
Service: 1
Velma Rendon
Service is terrible Everytime we have dined in workers and manager look miserable; therefore, project the same atmosphere. No smiles or friendliness. Place is tidy but floor was sticky. Did not listen to order carefully. Everytime I have come here, I feel like I am bothering them. Too bad because they have a good location. Have not had problem with take out service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Vanilla Frosty
Frank Garcia
The girl in drive thru laughed at my dad while he was making an order and then I saw her at the window…very poor customer service
Atmosphere: 1
Food: 1
Service: 1
Caren Penrod
Basil Barker was our cashier today. He was kind and cared about the order. The restaurant was understaffed, unfortunately, but he had everything under control. Wendy's should acknowledge employees like him. Personable, professional, and keeping your business going with little staff. Kudos to him and the team today
They didn't listen to what I said when I ordered...obviously. I ordered a junior bacon cheeseburger with no tomato. It had tomato. I ordered 4 chicken nuggets:e spicy. They were not spicy. I asked for barbecue sauce. They gave me sweet-and-sour sauce. Listen, people.?Then! You try to call and the phone rings and hangs up. No one picks up.
Patti Rodriguez
Went on my lunch break and the lady with blue hair was sooo rude will never go or recommend this location to
Service: 1
Jim Pickens
Food not so
Atmosphere: 2
Food: 2
Service: 2
toufik stl
3/7/2024 6pm, lady taking drive thru orders is super rude for no reason, not only to me, but also to her female coworker. Should be better. Do better or quite your job so someone more deserving will do
I have been here three times in the last month, but it has finally struck out for me. It really bothers me that this location is so nice and updated inside and out but the lack of basic things has fallen well below acceptable standards. Every visit the drink machines in the lobby and behind the counter had no ice. What little options there were for beverages were horribly flat and tasted more like the carbonation mixer than soda. The tables were sticky and dirty. The food tasted sub par and my order was wrong on 2/3 visits. The poor staff has to work with what they have and at least they were very accommodating and friendly. I will be visiting a different location going forward. Don't take the time to stop here, keep driving.
Atmosphere: 1
Food: 2
Service: 5
Excellent food and customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Baconator
Got a #5 ( hold the pickles ) and enjoyed it immensely.
Atmosphere: 5
Food: 5
Service: 5
15 minutes in drive thru line & I was the 3rd car!
Food: 4
Service: 1
I have always loved the Wendys crispy chicken Sandwich! They have kept the full size chicken, thank goodness! Prices are high, but, quality is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Vanilla Frosty
Tried to use the lobby and the doors were locked. This was odd since it was the middle of the lunch hour. The fries and nuggies were cold. The burgers were incorrect. There was no ice in the drink machine and over 90% of the drink options were unavailable on the machine.The floor was filthy and the manager was treating the customers and employees like garbage.I could be starving to death with a dozen screaming toddlers in the car and I still wouldn’t stop here.
Atmosphere: 1
Food: 1
Service: 1
Customer service was very terrible , none of the employees are wearing gloves here . I noticed my burger was being prepped without gloves . Employee was handling the cash register and touching every item with her bare hands while prepping food . We will never come here again and failed to give me a receipt. As for the restaurant itself it was very dirty and so much dust on the windows.
Atmosphere: 1
Food: 2
Service: 1
Service is terrible Everytime we have dined in workers and manager look miserable; therefore, project the same atmosphere. No smiles or friendliness. Place is tidy but floor was sticky. Did not listen to order carefully. Everytime I have come here, I feel like I am bothering them. Too bad because they have a good location. Have not had problem with take out service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Vanilla Frosty
The girl in drive thru laughed at my dad while he was making an order and then I saw her at the window…very poor customer service
Atmosphere: 1
Food: 1
Service: 1
Basil Barker was our cashier today. He was kind and cared about the order. The restaurant was understaffed, unfortunately, but he had everything under control. Wendy's should acknowledge employees like him. Personable, professional, and keeping your business going with little staff. Kudos to him and the team today
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They didn't listen to what I said when I ordered...obviously. I ordered a junior bacon cheeseburger with no tomato. It had tomato. I ordered 4 chicken nuggets:e spicy. They were not spicy. I asked for barbecue sauce. They gave me sweet-and-sour sauce. Listen, people.?Then! You try to call and the phone rings and hangs up. No one picks up.
Went on my lunch break and the lady with blue hair was sooo rude will never go or recommend this location to
Service: 1
Food not so
Atmosphere: 2
Food: 2
Service: 2
3/7/2024 6pm, lady taking drive thru orders is super rude for no reason, not only to me, but also to her female coworker. Should be better. Do better or quite your job so someone more deserving will do
Service: 1
highly
Atmosphere: 5
Food: 5
Service: 5