Whataburger

8002 Fredericksburg Rd, San Antonio
(210) 615-2214

Recent Reviews

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Mike Inclan Robertson

Always nice to visit.

Atmosphere: 4

Food: 4

Service: 4

Charlie Lehman

Great Whataburger, helpful staff. High quality food.

Clay Wilson

The food took a while to come, which was fine, but I received old coagulated gravy and the chicken strip is more like a nugget.

Also the coke from this location tastes weird.

Atmosphere: 2

Food: 1

Service: 2

Luniyus Nox

As I arrived, I placed my order online and came into the store to wash my hands. Marie, this guy/girl not sure what they are was super rude and ignored me when I asked about the restrooms. He was filling up a soda cup for himself and went to the back to drink some then came into the front counter and rudely said restrooms are for customers only. I told him I was a customer and he rudely said I don’t want to deal with this right now so just go. He/she is unprofessional and I will not be coming back to this restaurant location again!

Atmosphere: 1

Food: 4

Service: 1

Kari

Terrible terrible terrible drive thru service. We waited about 20 mins for oNo napkins, ketchups etc unless you ask. And good luck asking. Rude. Plus the girl was SICK. Yes she was wearing a mask but incorrectly… idk why they let her serve food. Never going here. Nor will I recommend this location.

Service: 1

lorena mata

Be prepared to
Wait 25 minutes in line at drive through for a salad

Atmosphere: 1

Food: 1

Service: 1

Umesh Doiphode

A typical Whataburger experience, I took their limited time chicken spicy burger having buffalo sauce and it was more sour than spicy 🥵

Atmosphere: 4

Food: 4

Service: 4

Katie McKay

I placed a large order and sent my daughter and grandbabies out to pick up my order. WSo I went rith the holiday and chaos going on, two burgers were accidentally omitted from what was placed in the bag.
I went to the store and showed the managed my receipt and made him aware of what was missing from my order. He apologized and had two spicy bacon burgers prepared immediately ♥️

As always, the burgers are hot, fresh, and delicious everytime we eat this location!! Thank you all for your assistance today and Merry Christmas!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Burgers and Fries, Breakfast Sandwich, Monterey Melt, Whataburger

Jim Siggins

Always good food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Biscuit and Gravy, Biscuit and Gravy Whatameal, Cream Gravy, Southwest Bacon Burger, Grilled Chicken Sandwich, Hot Apple or Lemon Pie, Whatachick’N Strips 3 Piece, Monterey Melt, Avocado Bacon Burger, Whataburger Jr, Whataburger Patty Melt, Grilled Peppers \u0026 Onions, Honey BBQ Chicken Strip Sandwich Whatameal

Sarah Rose

Slow service even though I ordered online. Poor woman in the front couldn't handle the number of people waiting for their orders. It really wasnt even that busy, not sure what took so long for the food.

Atmosphere: 1

Food: 3

Service: 1

Brian Hemming

Used to be better!

Atmosphere: 3

Food: 4

Service: 3

Rey Leija

Very clean location in a very accessible spot. The employees are very nice and friendly, can't go wrong with Whataburger when the employees are friendly.

Atmosphere: 3

Food: 5

Service: 5

A Parker

GENERALLY,….the service is okay. What prompts this is the fact that the service has gone down. The Quality and Care in preparation of the food has gone down. The wait time for your order has gone up significantly.
I don’t think I’ll be ordering from this location again, it was as a matter of convenience as it is next to my office.
I waited for an app order for 30 minutes in the to go spot.
When I went in, the employees appeared to be in disarray with no one really running the show even after the manager was asked for.

As I waited for some type of assistance with my order, the line started to build, and there was a good 20 people in line.

You have a bunch of employees walking around like they’re lost and not knowing what to do, how about customer service?

Then, as I’m on the phone with customer service because you know you can’t get the refund in the store if you place it on the app, they decide to bring my food out to me, which I don’t want it at this point because it’s the principal.

Yes, corporate was called.

Food: 1

Erika Ramirez

Our meals were hot, accurate and fast, the customer service from Dustin P was amazing, he make sure our meal was correct, he also came back and asked us if we need it anything else. The restaurant is very clean and we saw the manager today on 11/23/25 at 8:26 pm coaching the team members how everything should be, tables are clean, floor and drinks area is spotless. We will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Lesley Errickson

Just went through drive thru for a kids chicken strip not bad.

Atmosphere: 5

Food: 4

Service: 5

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