I placed a phone order and picked it up. Everything was wrong. I have asked for my refund 10 times now, and Manager Richard can't get it to me. It has been 32 days now and all I am getting is the run around he cant even send me any information on how he requested the refund or even if he did not sure if he knows what he doing or not they got there food back now i want my money back
Atmosphere: 1
Food: 1
Service: 1
kim marquez
they did not put as much sauce on my sandwich like what is this?
Abigail Hernandez
I Just called a bunch of times because my order was incomplete and I can’t go back at the moment and no one is picking up the phone. Other than that the girls were fast and nice . Order was ready quick…
Atmosphere: 3
Food: 3
Service: 2
Rick V
I placed an order online for pickup, but this location can't count up to 55 wings; they shorted me one wing. Each wing is $1.25 after tax. After explaining the issue three times on the phone, I spoke with Manager Roger, who called it an "honest mistake." Roger should have offered to fix it. I mean how can you not know how to count up to 55? Next time, ensure your wings are counted correctly. Because if it happened to me, it can definitely happen to anyone else. Make sure you count your pieces right there and then.
Atmosphere: 1
Food: 1
Service: 1
Daniel Lona
Food is ok, but way overpriced.
Atmosphere: 3
Food: 4
Service: 5
Benito Hernandez
The food was cold wings and fries were very crispy hard
Atmosphere: 3
Food: 3
Service: 3
Alex Martinez jr
Great ranch dressing
Atmosphere: 5
Food: 5
Service: 5
Mrs Snow
1st. it was SO hot in there, really uncomfortable. 2nd. no baby changing station 3rd. we ordered a family 24 count we only got 19 wings. (foods so expensive here now , we gotta get what we pay for)
Jsckie Torres
Everything was great except the wait time. It takes them such a long time even when it's called In n or ordering online..
Atmosphere: 3
Food: 5
Recommended dishes: Chicken Wings
Anecia Senior
I ordered on uber eats and (at no fault of wingstop) i didn’t get my food, i had to go pick it up and the staff was so lovely and understanding. Great people great service. 10/10 experience.
They take a long time to prepare takeout orders and the worst thing is that they give them to you incomplete
Atmosphere: 1
Food: 2
Service: 1
Marisol Diaz
I wish I could say I was happy with my order I ordered a 10-piece my Cajun wings don't taste or look like Cajun my lemon pepper wings they put them in the box with a whole bunch of Greece and one of them look like it already have been bitten by somebody I haven't even touched my food and this is the second time they didn't want to fix my order it always happens I wish the general manager was there this time I didn't even want to get my money back because they were taking forever and just looking at me like if they didn't want to help ready to when the worker katrina didn't want to help me last time neither not only that neither one of them workers wanted to help this Spanish lady they were all looking crazy because they didn't speak Spanish or wanted to help her ridiculous
R J
Garbage service. The counter guy didn't know how to charge anything and didn't charge me everything. I had to ask for what i already ordered and then wanted to charge me. I ALREADY ORDERED IT!I won't be back. This place isn't worth it. Go some where else.
Atmosphere: 1
Food: 3
Service: 1
Victor Arriaga Perez
They opened after 15 minutes of the established time and they didn't want to help me because they didn't have change for a 100 bill
Aubrey Jauregui
On May 17 2024 I ordered online an original hot combo at around 11:40pm but they gave me a LEMON PEPER combo and I couldn’t go back because it was closed already. They ruined my dinner?
I placed a phone order and picked it up. Everything was wrong. I have asked for my refund 10 times now, and Manager Richard can't get it to me. It has been 32 days now and all I am getting is the run around he cant even send me any information on how he requested the refund or even if he did not sure if he knows what he doing or not they got there food back now i want my money back
Atmosphere: 1
Food: 1
Service: 1
they did not put as much sauce on my sandwich like what is this?
I Just called a bunch of times because my order was incomplete and I can’t go back at the moment and no one is picking up the phone. Other than that the girls were fast and nice . Order was ready quick…
Atmosphere: 3
Food: 3
Service: 2
I placed an order online for pickup, but this location can't count up to 55 wings; they shorted me one wing. Each wing is $1.25 after tax. After explaining the issue three times on the phone, I spoke with Manager Roger, who called it an "honest mistake." Roger should have offered to fix it. I mean how can you not know how to count up to 55? Next time, ensure your wings are counted correctly. Because if it happened to me, it can definitely happen to anyone else. Make sure you count your pieces right there and then.
Atmosphere: 1
Food: 1
Service: 1
Food is ok, but way overpriced.
Atmosphere: 3
Food: 4
Service: 5
The food was cold wings and fries were very crispy hard
Atmosphere: 3
Food: 3
Service: 3
Great ranch dressing
Atmosphere: 5
Food: 5
Service: 5
1st. it was SO hot in there, really uncomfortable.
2nd. no baby changing station
3rd. we ordered a family 24 count we only got 19 wings. (foods so expensive here now , we gotta get what we pay for)
Everything was great except the wait time. It takes them such a long time even when it's called In n or ordering online..
Atmosphere: 3
Food: 5
Recommended dishes: Chicken Wings
I ordered on uber eats and (at no fault of wingstop) i didn’t get my food, i had to go pick it up and the staff was so lovely and understanding. Great people great service. 10/10 experience.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They take a long time to prepare takeout orders and the worst thing is that they give them to you incomplete
Atmosphere: 1
Food: 2
Service: 1
I wish I could say I was happy with my order I ordered a 10-piece my Cajun wings don't taste or look like Cajun my lemon pepper wings they put them in the box with a whole bunch of Greece and one of them look like it already have been bitten by somebody I haven't even touched my food and this is the second time they didn't want to fix my order it always happens I wish the general manager was there this time I didn't even want to get my money back because they were taking forever and just looking at me like if they didn't want to help ready to when the worker katrina didn't want to help me last time neither not only that neither one of them workers wanted to help this Spanish lady they were all looking crazy because they didn't speak Spanish or wanted to help her ridiculous
Garbage service. The counter guy didn't know how to charge anything and didn't charge me everything. I had to ask for what i already ordered and then wanted to charge me. I ALREADY ORDERED IT!I won't be back. This place isn't worth it. Go some where else.
Atmosphere: 1
Food: 3
Service: 1
They opened after 15 minutes of the established time and they didn't want to help me because they didn't have change for a 100 bill
On May 17 2024 I ordered online an original hot combo at around 11:40pm but they gave me a LEMON PEPER combo and I couldn’t go back because it was closed already. They ruined my dinner?
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