I ordered my food at 10:46 it’s 12:14 currently and I have no food in sight and the $16 from my bank account is gone. Idk who was working 3/19/24 around 11:25 and answered the phone when I called but I’m surely gonna be giving a complaint and my money back as soon as they open tmr morning. Canceling my order okay fine. But no you kept my money and let my food sit waiting for a DoorDash just to then tell me “yes, we just sent the delivery driver out” okay… so if ones there… why let my food sit till last minute? Very unprofessional and misleading. I called and got automatically transferred to a Kyle location. I’m very pissed off, I’m hungry, and In my eyes they stole MY money. I never received my food and they took my money. THAT IS STEALING.
Service: 1
Sirc Leahcim
So I spend my money and don’t receive what I spent it on. Guess what fam-ain’t ordering from you again.
Atmosphere: 3
Food: 5
Service: 1
satly G
They have only pizzaAnd it’s very expensive !
Atmosphere: 2
Food: 2
Service: 2
Kitambra Jeffries
My pizza was dry and burned, no, not burned burnt! Burnt Burnt ??
Atmosphere: 2
Food: 1
Service: 4
Paul La Vigne
Not exactly the nicest storefront, but they were open Christmas Eve lunchtime so that’s a bonus. Pizza looks and tastes good as well.
Atmosphere: 1
Food: 4
Service: 4
bbramley
The staff is incredibly friendly!
Food: 5
Service: 5
Mark Schroth
the "chicken wings" they serve are literally the size of a
Atmosphere: 1
Food: 1
Service: 1
Captain Red Beard
Yeah it’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken and Bacon Pizza
Tina Perez
Ordered the Shaqaroni which was delish! And great customer service which makes a difference!
Atmosphere: 5
Food: 5
Service: 5
Sergio J Coronel
I ordered 9 pizzas all of them were hot and delicious.
I had an extremely negative experience at this place, and the manager's behavior was disrespectful, providing me with terrible customer service. On the other hand, I sincerely hope the owner reads this comment and takes necessary steps to improve their business!
Webb Branen
I ordered delivery. Delivery was timely. Food was good. Driver was friendly. No complaints.
Food: 4
Service: 5
Dani B.
Papa Johns is my favorite pizza. We ordered last night and were given a 30-35 minute delivery window. It arrived about 90 minutes later and cold.
Marsha H.
I do deliveries. It was the last order before Pappa John's closed for Christmas. The customer ordered what looked like cheese melts from Pizza Hut. Making businesses related small talk I say, "Running competition for Pizza Hut cheese melts, huh.". No answer. So I try to order after work. I don't have the app as I live in a nearby small city that only has Pizza Hut. Well, Pappa's John's must closed because when I called, all I got was a lengthy "ad" for deep dish pizza. Man, I thought I talked a lot! So I decided to take a break and order in person. After some confusion, I was informed that they were called Pappadillas. And yes, they are serious competition for Pizza Hut cheese melts. Mission accomplished.
Max Meridius
I called in a delivery order Friday morning and was told that I should be able to get it by 6:45pm that same evening. Wrong.I was out doing laundry and since I didn't have time to do dinner myself, I thought I would get a small pizza and eat it while doing laundry. Great idea, totally not do-able.First off, trying to talk to human beings at Papa John's is pretty much next to impossible on the phone. They have that terrible commercial that plays when the employees don't want to answer the phone.The pizza that I wanted was actually two dollars cheaper by phone than online. The person that I spoke with assured me that I could have it delivered at the required time. I asked if they had their own delivery people and she said yes.6:45 came and went, no call, no nothing from Papa John's. I had to call and found out that they were "behind", and they would call me. Right.7:45 came and went and as I was getting ready to leave to come home, I get a call from a Missouri number. Figured it was a scam call, so I ignored it. Then a few minutes later the same number calls again with a text this time. Turns out it is a door dash driver for Papa John's wanting to know where I was. I told her that I was where I was supposed to be, and asked her where was she? Two minutes away she said. It seems that she had been by the laundry mat and didn't know who she was supposed to deliver to. She could have texted me the first time and avoided confusion. Now, it's after 8:00pm.I got my order and she got no tip. The pizza was cold, looked like it had been in the fridge for a while. The quality was edible, but I don't think that I will do business with this company again. Very disappointed.
I ordered my food at 10:46 it’s 12:14 currently and I have no food in sight and the $16 from my bank account is gone. Idk who was working 3/19/24 around 11:25 and answered the phone when I called but I’m surely gonna be giving a complaint and my money back as soon as they open tmr morning. Canceling my order okay fine. But no you kept my money and let my food sit waiting for a DoorDash just to then tell me “yes, we just sent the delivery driver out” okay… so if ones there… why let my food sit till last minute? Very unprofessional and misleading. I called and got automatically transferred to a Kyle location. I’m very pissed off, I’m hungry, and In my eyes they stole MY money. I never received my food and they took my money. THAT IS STEALING.
Service: 1
So I spend my money and don’t receive what I spent it on. Guess what fam-ain’t ordering from you again.
Atmosphere: 3
Food: 5
Service: 1
They have only pizzaAnd it’s very expensive !
Atmosphere: 2
Food: 2
Service: 2
My pizza was dry and burned, no, not burned burnt! Burnt Burnt ??
Atmosphere: 2
Food: 1
Service: 4
Not exactly the nicest storefront, but they were open Christmas Eve lunchtime so that’s a bonus. Pizza looks and tastes good as well.
Atmosphere: 1
Food: 4
Service: 4
The staff is incredibly friendly!
Food: 5
Service: 5
the "chicken wings" they serve are literally the size of a
Atmosphere: 1
Food: 1
Service: 1
Yeah it’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken and Bacon Pizza
Ordered the Shaqaroni which was delish! And great customer service which makes a difference!
Atmosphere: 5
Food: 5
Service: 5
I ordered 9 pizzas all of them were hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had an extremely negative experience at this place, and the manager's behavior was disrespectful, providing me with terrible customer service. On the other hand, I sincerely hope the owner reads this comment and takes necessary steps to improve their business!
I ordered delivery. Delivery was timely. Food was good. Driver was friendly. No complaints.
Food: 4
Service: 5
Papa Johns is my favorite pizza. We ordered last night and were given a 30-35 minute delivery window. It arrived about 90 minutes later and cold.
I do deliveries. It was the last order before Pappa John's closed for Christmas. The customer ordered what looked like cheese melts from Pizza Hut. Making businesses related small talk I say, "Running competition for Pizza Hut cheese melts, huh.". No answer. So I try to order after work. I don't have the app as I live in a nearby small city that only has Pizza Hut. Well, Pappa's John's must closed because when I called, all I got was a lengthy "ad" for deep dish pizza. Man, I thought I talked a lot! So I decided to take a break and order in person. After some confusion, I was informed that they were called Pappadillas. And yes, they are serious competition for Pizza Hut cheese melts. Mission accomplished.
I called in a delivery order Friday morning and was told that I should be able to get it by 6:45pm that same evening. Wrong.I was out doing laundry and since I didn't have time to do dinner myself, I thought I would get a small pizza and eat it while doing laundry. Great idea, totally not do-able.First off, trying to talk to human beings at Papa John's is pretty much next to impossible on the phone. They have that terrible commercial that plays when the employees don't want to answer the phone.The pizza that I wanted was actually two dollars cheaper by phone than online. The person that I spoke with assured me that I could have it delivered at the required time. I asked if they had their own delivery people and she said yes.6:45 came and went, no call, no nothing from Papa John's. I had to call and found out that they were "behind", and they would call me. Right.7:45 came and went and as I was getting ready to leave to come home, I get a call from a Missouri number. Figured it was a scam call, so I ignored it. Then a few minutes later the same number calls again with a text this time. Turns out it is a door dash driver for Papa John's wanting to know where I was. I told her that I was where I was supposed to be, and asked her where was she? Two minutes away she said. It seems that she had been by the laundry mat and didn't know who she was supposed to deliver to. She could have texted me the first time and avoided confusion. Now, it's after 8:00pm.I got my order and she got no tip. The pizza was cold, looked like it had been in the fridge for a while. The quality was edible, but I don't think that I will do business with this company again. Very disappointed.