They had hair in my brothers burger. Missing like three burgers. The parking lot was full of trash. I was harassed by two homeless people waiting outside the restaurant.
Atmosphere: 3
Food: 1
Service: 3
S B
Placed a mobile including two hash browns on the app, drove away only to realize instead of the two hash browns i received one cookie. How do you mess that up? The app has nowhere to complain about service received
Food: 1
Service: 1
Jesse
Line was so long took forever this isn't fast food !!!
Food: 1
Service: 1
Rob Brummitt
Lines were long, order was wrong and bad attitudes
Atmosphere: 1
Food: 2
Service: 2
Aaron Warren
I only gave this experience a 4 because I tried ordering a grinch meal with a big Mac and they told me only the 10 piece nuggets. Claiming something about running out of big macs. Managers stupid idea. So I used my points to get a big Mac for free. Only ordered the grinch meal so my boy could have those stupid socks. Pickled fries were good though.
Atmosphere: 5
Food: 5
Service: 5
Kaitlynn Ryleigh
this location is typically pretty standard for a McDonald’s however tonight’s experience left me feeling some kind of way. I ordered on the app for the drive thru and when I arrived they were taking orders in both lanes. I was left waiting at the speaker for at least 5 minutes while multiple cars were passing in the other lane. I pulled up to the window to the let them know I had a mobile order and no one was attending to the speaker. the girl at the window was very polite but parked us for our order which is understandable because we didn’t get to check in at the speaker. I ordered a hot n spicy and a few other items and my hot n spicy had onions on it. onions don’t even come on the mcchickens or any of the chicken items for that matter. I was very disappointed that my mouth was left tasting like onion after one bite and I wasnt able to enjoy my hot n spicy that I know and love :( I love a good McDonald’s run and unfortunately this time I was let down.
Typhaney Parriott
I have seen great improvements at this location ever since the “ newer young African American “ man has been in charge! He works every aspect of this place , he makes sure customers request are handled. He smiles talks briefly but to the point and that’s how I like it! Promote him to an area trainer or something because when he’s there it runs so much better and I’ve been at this one for over 5 years now. Great job hiring him. The rest of the staff is better also 🤍🤎🤍🎄☃️can you please make a “ GRILLED” chicken wrap please and thank you
Atmosphere: 5
Food: 5
Service: 5
Dillon Taylor
Sent my wife to get lunch to be able to order the Grinch Big Mac meal (This item is not a online order only item) and she was told they COULD NOT do it so went in side and they still would not allow her to order the item. When calling in the manager on duty at 3:04ish was extremely rude in tone and attitude. Started off the call being agressive and stating there just following there bosses order's and would refuse to give me there name and would only advise to go to the online help website to get assistance for this issue. They stated they did not want to run out of big mac products cause they did not have the available products to meet the demands for people who wanted socks and big macs meals so would ONLY allow for people to order the 10 piece meal. Manager did hang up on me when Asking for there name and telling them there conduct did not need to come off the way it was. I hope who ever is leading this store reads this and works with there employees and sets better standards for this location cause regardless of the situation that level of treatment is terrible and I will be reaching out to corporate
Please check your orders befor you leave the parking lot!
Jena Ricondo
People waiting over 30min to an hour for one meal! People asking for refunds because of the wait!! No one giving answers. Ridiculous here!
Atmosphere: 2
Food: 2
Service: 1
Nathan Mills
Took 15 minutes to get through the drive thru, employee were short and barely said 2 words, and when they get home I'm missing some of my food. Absolutely inexcusable. Avoid this location unless you like being ignored and getting the wrong order.
Edit for reply: The link requires the store number from the receipt which I threw away days ago. Guess you don't really care what people have to say if you make reporting it impossible without information from over a week prior. Way to act like you care when you clearly don't
Atmosphere: 1
Food: 1
Service: 1
Austin Sharp
Ordered food for delivery and missing a full meal. Tried to blame door dash for the meal missing and the bags are sealed. Was very rude about it on the phone when I called. Spoke to two people and one was a manager. They will not send the meal or honor a refund. Recommend hiring someone who has better customer service and who can actually pay attention and get orders right.
Food: 1
Ashlei Deason
I ordered Uber eats and my driver got a flat tire and they refused to remake my food so they gave me cold food. Poor service
5 star cause yall were open on xmas Ho Ho Ho
Great place for a quick meal
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Homestyle Burger
They had hair in my brothers burger. Missing like three burgers. The parking lot was full of trash. I was harassed by two homeless people waiting outside the restaurant.
Atmosphere: 3
Food: 1
Service: 3
Placed a mobile including two hash browns on the app, drove away only to realize instead of the two hash browns i received one cookie. How do you mess that up? The app has nowhere to complain about service received
Food: 1
Service: 1
Line was so long took forever this isn't fast food !!!
Food: 1
Service: 1
Lines were long, order was wrong and bad attitudes
Atmosphere: 1
Food: 2
Service: 2
I only gave this experience a 4 because I tried ordering a grinch meal with a big Mac and they told me only the 10 piece nuggets. Claiming something about running out of big macs. Managers stupid idea. So I used my points to get a big Mac for free. Only ordered the grinch meal so my boy could have those stupid socks. Pickled fries were good though.
Atmosphere: 5
Food: 5
Service: 5
this location is typically pretty standard for a McDonald’s however tonight’s experience left me feeling some kind of way. I ordered on the app for the drive thru and when I arrived they were taking orders in both lanes. I was left waiting at the speaker for at least 5 minutes while multiple cars were passing in the other lane. I pulled up to the window to the let them know I had a mobile order and no one was attending to the speaker. the girl at the window was very polite but parked us for our order which is understandable because we didn’t get to check in at the speaker. I ordered a hot n spicy and a few other items and my hot n spicy had onions on it. onions don’t even come on the mcchickens or any of the chicken items for that matter. I was very disappointed that my mouth was left tasting like onion after one bite and I wasnt able to enjoy my hot n spicy that I know and love :( I love a good McDonald’s run and unfortunately this time I was let down.
I have seen great improvements at this location ever since the “ newer young African American “ man has been in charge! He works every aspect of this place , he makes sure customers request are handled. He smiles talks briefly but to the point and that’s how I like it! Promote him to an area trainer or something because when he’s there it runs so much better and I’ve been at this one for over 5 years now. Great job hiring him. The rest of the staff is better also 🤍🤎🤍🎄☃️can you please make a “ GRILLED” chicken wrap please and thank you
Atmosphere: 5
Food: 5
Service: 5
Sent my wife to get lunch to be able to order the Grinch Big Mac meal (This item is not a online order only item) and she was told they COULD NOT do it so went in side and they still would not allow her to order the item. When calling in the manager on duty at 3:04ish was extremely rude in tone and attitude. Started off the call being agressive and stating there just following there bosses order's and would refuse to give me there name and would only advise to go to the online help website to get assistance for this issue. They stated they did not want to run out of big mac products cause they did not have the available products to meet the demands for people who wanted socks and big macs meals so would ONLY allow for people to order the 10 piece meal. Manager did hang up on me when Asking for there name and telling them there conduct did not need to come off the way it was. I hope who ever is leading this store reads this and works with there employees and sets better standards for this location cause regardless of the situation that level of treatment is terrible and I will be reaching out to corporate
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Please check your orders befor you leave the parking lot!
People waiting over 30min to an hour for one meal! People asking for refunds because of the wait!! No one giving answers. Ridiculous here!
Atmosphere: 2
Food: 2
Service: 1
Took 15 minutes to get through the drive thru, employee were short and barely said 2 words, and when they get home I'm missing some of my food. Absolutely inexcusable. Avoid this location unless you like being ignored and getting the wrong order.
Edit for reply: The link requires the store number from the receipt which I threw away days ago. Guess you don't really care what people have to say if you make reporting it impossible without information from over a week prior. Way to act like you care when you clearly don't
Atmosphere: 1
Food: 1
Service: 1
Ordered food for delivery and missing a full meal. Tried to blame door dash for the meal missing and the bags are sealed. Was very rude about it on the phone when I called. Spoke to two people and one was a manager. They will not send the meal or honor a refund. Recommend hiring someone who has better customer service and who can actually pay attention and get orders right.
Food: 1
I ordered Uber eats and my driver got a flat tire and they refused to remake my food so they gave me cold food. Poor service
Atmosphere: 1
Food: 1
Service: 1
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