Steel City Pops

My daughter and I went in after a long birthday lunch to have an ice cream. We were not sure they were open from the looks of the place and the windows were all dirty with handprints but saw 2 young people sitting inside one girl on the counter and 1 boy behind the counter so we went in . The girl jumped down there were no menus or signs to tell you what they had so she suggested the vanilla pop so my daughter picked one out she wasn't sure what the toppings were so we asked for chocolate dipped in the chocolate cookie crumbs and she apparently was struggling and hadn't been taught to even know how to dip the chocolate bar so she kept trying to dip it and couldn't do it and struggled with it then tried spooning the chocolate on top then at last she dropped it in some cookie dump crumbles and handed it to us on a small paper plate. Then it stuck to the plate with what sparse chocolate there was because it hadn't dried correctly and we left .It was terrible service the place was dirty the boy that was working was on his phone and the little girl was sitting up on the counter that you served food on in the back when we walked in We'll not go back.August 31 afternoon .

I came in with my son and daughter the other day for our first time and was astonished with the service!!! Friendly customer service for us even though we took as a while choosing! The lady worker, Michalea, was so kind and patient with my kids,( a quality i don’t see in kids much these days). overall 11/10 taste snd experience. Will DEFINITELY be returning back there;)

Tasty! Coffee flavor was fantastic! Suggestion: eat indoors if you have a cream-based flavor. It will melt immediately in this TX Summer.

It was my first time coming here and the worker there was very welcoming and friendly helping us choose out our flavors and giving us a little description of the ones we were interested in. I only had one form of payment, but unfortunately they couldn’t take it so instead of just canceling the order the worker there was so kind enough to offer the popsicles for free. She even asked us if we wanted toppings on the popsicles. The popsicles were delicious and so flavorful. This place is great with incredible customer service and tasty bites and to the very beautiful and kind worker thank you for making my day! ?

I got Watermelon with honey and chile powder and my son got vanilla with chocolate drizzle. The employee was super nice, she even coated mine with a little extra chile!

What is steelcitypops? Well it’s a fancy popsicle place. Yes, popsicles. You can get flavors like blood orange, lime, mango pineapple, and more. If you like they’ll dip them in a variety of toppings/ coatings. I got lime no toppings- delicious! Ok…. It’s a popcicle, fer’ sure. Take a date. Ask if you can taste theirs… ❤️Collect the sticks and make something cool. Check it out.

Love going to Steel City Pops and stopped by today and they had no chocolate. SAY WHAT? That's the whole purpose of going there is for the chocolate dredging and sprinkling. BOOOOO!!!

You can't go wrong with a tasty popsicle.

Ok popsicle, bad customer service.

Please stop running out of chocolate. They are delicious but please make more since you know it’s a popular item. Seems simple enough.

Absolutely terrible. Do not waste your time that’s if they are even open which they barely are. We went to buy 2 dozen pops and THEY DIDNT HAVE ANY BAGS OR ANYTHING TO PUT THEM IN. They said we had to carry 24 popsicles between 2 people. Terrible business. Clearly someone running this place doesn’t care at all about their franchise. Poor lady at the front said there isn’t even a manager period right now. Get your stuff together or give up the franchise to someone who will actually care about it. Absolutely pathetic ownership!!!!!

Delicious as always, right on point with their flavors and open during the pandemic. Prices are ok and their customer service is good, the place is very clean.

Delicious!!! Good service too.

Very rude young lady at the cashier today.

Yummy! Cute place in Southlake with awesome ice cream treats. Lots of selection to make your own perfect diet buster! Friendly staff!