Starbucks Coffee Company
$ • Coffee Shops
Hours:
25111 Grogans Mill Rd, Spring
(281) 367-7705
About Starbucks
Customers' Favorites
Starbucks Reviews
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Today I ordered a Venti Vanilla Latte and it was not as good as it should be. I called and spoke with Michael, the store manager. He took my complaint and offered to make me another one and deliver it to me because I couldn't get back to the store. Upon arrival, not only did he have my Latte, but he also had a pound cake and coupons. Best best customer service I've received. Thank you Michael!!!
Sloppy barista with steamed milk where she set the cup. I’ll drive 3 miles further for cleanliness
I love this Starbucks! The staff is super friendly and helpful, the place is clean and they have a great patio! Thanks for the great service!
Menu
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 10PM |
| Saturday | 4:30AM - 10PM |
| Sunday | 5AM - 10PM |
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Starbucks Coffee Company consistently demonstrates a strong commitment to community and customer care. Staff members like Griffin Walkes and Jeremy are noted for their friendly, patient, and diplomatic service, making customers feel valued and appreciated. Jeremy, in particular, was praised for his patience with complicated drink orders and for recommending drinks that customers enjoyed. The staff’s genuine care is evident, especially when they go out of their way to help, such as comping a coffee for a customer who was feeling cranky or assisting with mobile orders.
The location offers good food and drinks, with some customers mentioning the quality of their beverages, such as the Java chip frappe with extra mocha and two shots, which was described as the best in a long time. Service experiences vary; while some encounters are smooth and friendly, others highlight the importance of taking time to listen carefully and multitask effectively. One customer appreciated that the manager stepped in to resolve an order mistake, emphasizing that attentive management improves the experience.
Overall, this Starbucks location is praised for its community-oriented staff, good service, and tasty drinks. Customers feel the staff genuinely cares, making it a place where many want to return regularly. Though occasional rushed service can occur, the dedication of team members and quality of offerings make it a reliable spot for coffee and friendly service.