Church's Chicken
12602 Southwest Fwy, Stafford
(281) 494-2984
Recent Reviews
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Chicken had no taste and some pieces were burned.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Chicken Portions
This was terrible burnt my food didn't care burnt it again very rude in use old chicken
I come here often as i live close by and there’s a gas station attached which is convenient and let me just say this churches establishment is just sad. They never have spicy chicken available, quite literally never. Rude workers and overall disgrace to the churches name
Atmosphere: 3
Food: 1
Service: 1
If I could give zero stars I absolutely would ! Staff was VERY and unprofessional. I’m proud of myself for keeping my cool with how disrespectful they were!!! The girl taking orders Maaria had an attitude to take orders. I asked for white gravy upon ordering and I also wanted a barbecue sauce. Told her I didn’t mind the extra charge. She charged me for it. Once I got my food I checked for it and did not see it and I let her know. She stated they didn’t have white gravy. So WHY CHARGE ME FOR IT? I asked her did they have honey she stated yes gave me 3. I asked for 3 more since they didn’t have gravy and the “Manager” William that’s what he said his name was. Said we don’t have honey. I said Maaria said yall do. He said she already gave you 3. Mind you I paid extra for gravy I didn’t receive. Then I went to get a drink. The customer ahead stated there was no ice in the machine out loud. Then a RANDOM man that was standing in line told the man “give me your cup, I’ll go get ice. He walks to the back where they were and brings that customer ice. So we assume he was a supervisor over Maaria and “Willam”. When it was my turn to get ice the machine was still empty and Maaria got a attitude and pointed at “William the supposedly manager “saying “HE’S GETTING IT” ! I got upset and asked for manager. William stated “I’m the manager” I told him I want to speak with whoever is over him. He told me to call the number on the receipt that they didn’t give me because Maaria was throwing everyone receipt in the trash without asking if they needed it! I will never come back! And I still want to speak with whoever is over the “manager WILLIAM” ! He REFUSED to give me cooperate number. Told me to call the number on the receipt. I told him that was the store number not supervisor. I made it all the way to work and notice my order WAS wrong. I drove all the way back and the girl told me I should’ve checked the bag before I left. She also said I didn’t order what I told the manager I ordered. I told him it’s LITERALLY ON THE RECEIPT! They both started smiling in my face as if it was a joke! They also got another customer order wrong and proceeded to argue with him until another customer in line told them to just refund our money!
Service: 1
I am so upset because they gave me spicy. I got the 10 piece family meal just paid $23 and it is spicy.
Food: 1
Service: 4
Rude and made me and several other customers order wrong and laughed in our face.. I drive 8 miles back and asked for everything right and fresh and they couldn’t do that, Got my money back and left.. Place is
Atmosphere: 1
Food: 1
Service: 1
The employees had no clue what was on the menu—one told me they didn’t have an item, then another said they did but that I had to wait for it to be made. The lack of communication and customer service was frustrating. Definitely won’t be coming back.
Update: Once I got home, I noticed some of the chicken was pink on the inside. Terrible location. It’s very upsetting especially because I do not eat fast food often for many reasons and this is another reminder why.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes
Was informed by the employee taking my order that the chicken was fresh because that's what I requested...after receiving my order found out the pieces that I received was cold an dry...last time I'm eating at Texas Church's
Atmosphere: 2
Food: 1
Service: 1
The worst experience ever, customer service is not valued at this establishment. I went and ordered (2) 3 piece chickens and was told someone else picked up our food. And the order also was not what we ordered, chicken was raw as well. Go to another church’s restaurant to avoid ignorance and unprofessional service.
Atmosphere: 3
Food: 1
Service: 1
Until this evening, I never had an issue with this location however on today - that changed. There was an extremely rude gentleman at the drive thru who said hurry up it’s cold outside as we were trying to make a decision on our order. There was no customers waiting behind us and I don’t understand why he felt it was okay to be rude.
Prior to today, never had an issue but today changed my perception for this location.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Gotta love that churches chicken
Atmosphere: 5
Food: 5
Service: 5
The manager is a kind, beautiful and courteous lady, probably the best I've seen in a while. Very sincere and helpful. She put on her gloves to mix some flour and chicken and as soon as she saw me at the counter she removed her gloves and prioritized my request. We should exemplify her service across all of the USA.
Atmosphere: 5
Food: 5
Service: 5
Chicken was too expensive for 10 pieces with 2 sizes of fries $30
Atmosphere: 4
Food: 4
Service: 5
The service was excellent! The manager was very helpful and professional!
Wheelchair accessibility: Was able to get a handicap spot near the front door.
Food: 5
Service: 4
Recommended dishes: Fried Chicken
Recently went in and had the pleasure of dealing w the rudest person. This guy shouldn’t be dealing w register. Does not know how to talk to ppl. Very rude.
Atmosphere: 3
Food: 5
Service: 1
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