Great American Cookies
$ •
Hours:
12510 Fountain Lake Cir, Stafford
(281) 980-0543
About Great American Cookies
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Great American Cookies Reviews
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Sent my son to pick up my $60 cookie cake. He told them he’s picking up a cake for his mother and gave them my name. They gave him the wrong cake! I live an hour away. They said I can bring it back to trade. 2 hours of driving! I can’t do that so I’m stuck with a cake that says way to go dynamite on it. Instead of my children’s name. No apology or anything! And so I guess someone will get to take my cake home, they’ll make a new cake for other people and I’m out the...read full review
Team lead is rude to doordashers then when called out by the customer, ends up telling the same poor doordasher the order was canceled when it wasn't. You losing so many customers due to horrid customer service. Might want to fix your "team lead".
Yummy ice cream 🍦 kids always wants come
Menu
Hours
| Monday | 11:30AM - 10PM |
| Tuesday | 11:30AM - 10PM |
| Wednesday | 11:30AM - 10PM |
| Thursday | 11:30AM - 10PM |
| Friday | 11:30AM - 10:30PM |
| Saturday | 11:30AM - 10:30PM |
| Sunday | 12 - 10PM |
Great American Cookies is a local franchise that offers a wide variety of inventive and tasty bakery items. Their menu includes classic favorites like sugar and oatmeal cookies, as well as unique options like mint melty churros and white chocolate cranberry cookies. The staff is friendly and helpful, providing assistance in selecting the perfect treat. Customers have praised the excellent customer service, with one mentioning how staff members accommodated special requests and pick-up times.
The store has a warm and inviting atmosphere, with colorful decorations and the smell of fresh cookies baking in the ovens. The scent of cookies and ice cream flavors fills the air, making it a delightful place to visit. Prices are reasonable and the cookies are always fresh. Great American Cookies also offers cakes, including a popular cookie cake with chocolate frosting and small birthday cake double doozies with M&Ms. While they typically don't do custom designs, they are willing to accommodate special requests. Overall, Great American Cookies provides a great experience with delicious cookies and excellent customer service.