Potbelly

Name: Potbelly
Address: 1815 Hwy 6, Sugar Land, Texas, 77478, US
Telephone: (281) 277-2515
Price range: $
Rating: 3.2

$ • Sandwich Shops, Fast Food, Salad

Hours:
1815 Hwy 6, Sugar Land
(281) 277-2515

Menu Order Online

About Potbelly Sandwich Shop

Potbelly is a reliable spot for a satisfying meal. The staff is attentive and ensures cleanliness, even going above and beyond to make things right when mistakes happen. The Chicken pot pie soup is a fan favorite, tasting homemade and always served with great service. The cookies are also a hit, being delicious and a good value for the price. The team at Potbelly is generally friendly, with some employees providing quick, professional service and getting orders right every time. Customers appreciate the friendly faces, especially when their orders are accurate and prompt. However, there have been issues such as employees in the bathroom on their phones for long periods, and occasional mistakes like forgetting to put meat on a sandwich. In one case, a manager helped resolve a billing problem quickly after a long wait. Despite occasional errors and maintenance issues like falling ceiling tiles, the restaurant maintains a focus on good service and customer satisfaction.