BJ's Restaurant & Brewhouse

Unlucky night for a usually consistent excellent meal. Ribs came with no meat. Pizza burned. 🤷still had good service and most food was the usually good stuff.

Atmosphere: 5

Food: 3

Service: 5

Food is good. The waiter was very attentive. However, the restaurant a freezing cold and made lunch not very enjoyable.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Ahi Tuna Salad, New Orleans Jambalaya, Fish and Chips

LO is my gang best server ever!!!

(Edit): Leah rocks too!!!

Service: 5

LO WAS AMAZING! she made our experience amazing. Also this is an edit but came back and saw LEAH and she was so fantastic ask for her she the GOAT.

Atmosphere: 5

Food: 5

Service: 5

lo was amazing. she made us all giggle.

EDIT: came back again with my gal
pals and leah was our server she was so amazing and awesome!!! kudos leah!!!!

leah and lo y’all are freaking awesome

Service: 5

Kenna V provided excellent service and even gave a tasting of the latest beer when we ordered BJs beers. 20 out of 10, high marks to her!

Atmosphere: 5

Food: 5

Service: 5

Great food and sarah was a great a server

Atmosphere: 5

Food: 5

Service: 5

Leah T is a excellent server thanks

Atmosphere: 5

Food: 5

Service: 5

Cameron was fantastic!! We enjoyed her service. She had a very enthusiastic and positive attitude. Coolest tattoos btw. Get the parmesan crusted chicken!!

Atmosphere: 5

Food: 5

Service: 5

I love Sarah! She is the best bartender! She's a great server on the days she's not behind the bar. The wings are also GREAT!

Atmosphere: 3

Food: 5

Service: 5

Very disappointing dinner. We go there several times a year and this was worst service we’ve ever had. Also the rock music was way too loud which was never an issue in past. Most disappointing was our Pizooki never came after waiter assuring us it was on its way multiple times. When we finally told him we were leaving after waiting 25 minutes after placing order he said “I think they threw your order away.” No one apologized or offered to comp us anything since this was part of a package meal with free pizooki. Mentioned it in front of lady who seemed to be the manager and she just smiled. Not sure what is going on but based on what we saw it seems like place is going down hill.

Atmosphere: 2

Food: 4

Service: 2

Kirsten is amazing! We’d love to see her at the bar every Tuesday. She has an upbeat attitude and seems she draws a crowd with regulars.

Atmosphere: 5

Food: 5

Service: 5

I had fantastic service from McKenna and a perfect Italian meal on my shopping break here. We always get great hospitality and service and great food for any meal here.

Atmosphere: 5

Food: 5

Service: 5

Case management problem. My husband and I have been going to BJs for over a decade. We have had our fair share of less than perfect experiences that were not a big deal and no reason to write off BJs. Recently, we have had more questionable experiences in different ways but we are friendly understanding patient people who know how to focus on the good experiences. Tonight was the last straw. We walked into BJs at Brodie Lane in Austin, TX before 7:11 pm and received food at 7:54 pm. I ordered one simple appetizer, which did arrive before my husband’s meal (thankfully). My husband ordered a simple bowl of chili and a side salad. When his chili arrived it was cold and was a pathetic and diluted version of what you envision chili to be. We would have asked for the chili to be reheated but we had already waited so long and the chili was not worth waiting for a second time. Despite what we had already experienced, we were hoping for a more positive end (and redemption) but there was more waiting. Eventually, I had to approach who I thought was the manager to check us out. She expressed zero interest in learning why I had to approach her for assistance. Tonight was clearly a casebook study on bad management. I do think that our server was trying but had way too much to cover. My general rule is to only give good reviews. I know the significance of bad reviews and this is probably one of two bad reviews that I have ever given. I have no intention of ever returning to a BJs, anywhere.

Food: 1

Service: 1

Leah was AMAZING!!! She went above and beyond for us. She was attentive, efficient, and when we had a problem she had it fixed immediately!! Excellent service!! She made our experience so fun and enjoyable!!

Atmosphere: 5

Food: 5

Service: 5