Whataburger
$ • Fast Food, Burgers
Hours:
3510 N Main St, Taylor
(512) 352-6494
About Whataburger
Customers' Favorites
Whataburger Reviews
Terrible customer service. Employee walked away from register after watching us walk in and we stood there for several minutes until someone else walked up, ignored everyone in line, and was talking to drive-thru customers. Every time we come here it takes far too long…the place is always dirty, and customers are treated as if they are a burden to the employees.. will never come back. Whataburger has a serious issue within their corporate customer relations as this seems...read full review
Slowest service in the drive thru that I have ever experienced. And it’s EVERY time. Todays wait has been 50 minutes so far. Then the orders are usually incorrect. 🤦🏻♀️🤦🏻♀️🤦🏻♀️
Excessive waits for incorrect orders (Taylor location). Waited 35 minutes, inside, for three sandwiches. Screwed up one (have never gotten order right since 2019 which is why I rarely go there). The concept of a dry sandwich is too much for them apparently. Also received no receipt as the tall skinny, manager with glasses removed entire receipt roll during order. Looks like they got me again for a $6 sandwich in the trash. NEVER AGAIN. Terrible customer service. As I left, folks...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Whataburger offers a classic burger experience, with the food generally being good and the service swift, even during late hours. The restaurant is well-maintained, and many customers appreciate that it is kid-friendly, with good kid meals. Visitors often enjoy hot, fresh burgers; however, some have noticed that the fries are often limp and not as fresh as expected, regardless of the time of day. The drive-thru moves quickly even when busy, making it a convenient option. While customer service is generally acceptable, there are moments when staff may not be super friendly. Some aspects, like the availability of napkins and the consistency of fry temperature, can vary depending on the staff on duty. Many long-time customers have visited in multiple cities since 1972, making it a familiar spot for a reliable meal. Overall, the experience can be positive when staff listen to orders closely, providing a smoother service.