Popeyes Louisiana Kitchen

4705 State Hwy 121, The Colony
(972) 370-1095

Recent Reviews

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K Davis Moving

Gabriella is fantastic. A asset to your franchise. Always nice and helpful

Kay Christopher

Today was my last time ordering food from this Popeyes. Just moved to the area so I decided to try it out. First time the food was hot and fresh! Second time I had to wait forever to place an order in the drive through and no one was inside. Third time got there around 9:30 pm and was told they were closed because there was not enough employees to work tonight but I counted at least 5 people inside. They looked like they just did not want to work! Went back today and I was truly disappointed. I payed $14 for 3 pieces of dry and I mean dry chicken. I usually check my food before leaving the drive through but was distracted because I was on a call. I really wish I took pictures but that whole meal went straight in the trash. People work too hard for their money to be given dry unappealing food. I should’ve went back but didn’t want to waste my time. This Popeyes need new management and employees!

Atmosphere: 2

Food: 1

Service: 2

Robert Lansdown

Stay away. Waited at the speaker forever. Had to eventually drive up to place the order. Took forever. Wraps weren’t even wrapped when I got them. This is low end dining at its best

Dien Truong

Carolina assisted me with my order and was so kind and helpful!

Atmosphere: 5

Food: 5

Service: 5

Joah

Came back a 2nd time on 6/9/26. Waited at the drive through for 6 arrived at 10:30. Wasn't notified by the manager or employee that they were closed minutes. Had decided to pull to the window. See an employee eating food while cleaning the restaurant. All I wanted was the 2 piece for 1.99, because it was part of the Tuesday special. The employee that was eating food had went to get the manager. He said that they were closed at 1045pm. I had told him that the website said that you closed at 11pm. The supposedly manager said his name was Daniel and that they did have any food left. The manager had repeated that they were closed and no chicken was left, but you see an employee eating food through the window.

daniel ramos

Excelent customer service the best manager of any Popeyes I’ve visited

Atmosphere: 5

Food: 5

Service: 5

David Hoang

One should not expect much from a fast food restaurant but somehow, I get better services at other places. The food is good and the chicken meat is moist.

Jared

Man what disgusting and vile employees work here. You’ll know what I’m saying.

Atmosphere: 1

Food: 1

Service: 1

Rye bread

The chicken was cold, as if it had been sitting out for quite some time, and it tasted stale. I ordered the spicy chicken, but it lacked flavor and seasoning. If I was accidentally given the original recipe instead, that still doesn’t excuse the overall lack of taste. I understand this is fast food and not a full-service restaurant, but for a Louisiana-inspired brand known for its bold flavors, I expected much more seasoning and freshness. Unfortunately, this visit was disappointing.

Atmosphere: 1

Food: 1

Service: 1

Pasquale Linzalone

Was sooooooo goooood

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Beans and Rice

Kyle Rowin

Well normally Popeyes is amazing this one they had a lady taking orders at the register who barely spoke English which made it very difficult to place my order . While I stood there 4 different people approached mentioning food was wrong or food sat on the table in the back so long it was all cold . I specifically said no pickles she repeated it and I made a comment ues pickles are discusting then low and behold I take a big bite of my sandwich and there were giant nasty pickles on it . First off I would understand if she just missed it but I expressed how much I hated pickles on chicken she smile pretended to understand and walked away now when I walked up to tell her the sandwich had pickles on it and I asked for no pickles her response was no pickles and continued to look at me as if I just offended her I give up its so hard to communicate with people taking your order if they DONT UNDERSTAND WHAT YOU ARE SAYING

Clifton family

Everytime I go in this place there is a issue.
I have heard it all
Register don't work
We're out of food
Etc
Food is good if you can get it
I wish they would bring back the Arby's

Atmosphere: 1

Food: 5

Service: 1

Lxddia _

This location always closes early. We arrived over 30 min before regular closing time, when we pulled up to drive thru, a guy on the speaker said they are closed and didn’t answer anything else we asked. This happens way too often. This isn’t the first time they close over 30 min before regular closing time.

Service: 1

khalid wali

The store manager in daytime disgusting dirty, hands, dirty nails, touching people food you’re not supposed to have long nails while you’re working in fast food

Atmosphere: 1

Food: 1

Service: 1

Dennis Adkins

This location has served me well over the last couple of months. The staff is amazing, and the manager does an excellent job of keeping the atmosphere pleasant and welcoming. I highly recommend this location to anyone.

Atmosphere: 5

Food: 5

Service: 5

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