Great American Cookies
$ • Bakery
Hours:
4601 S Broadway Ave, Tyler
(903) 581-5715
About Great American Cookies
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We loved our birthday cake and everything was ready on time. :)
Hours
| Monday | 11AM - 8PM |
| Tuesday | 11AM - 8PM |
| Wednesday | 11AM - 8PM |
| Thursday | 11AM - 8PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 12 - 6PM |
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Great American Cookies is a restaurant that offers cookie cakes. Customers have noted that the staff is generally friendly and helpful, often going above and beyond to ensure customers are satisfied. One worker, in particular, was praised for being professional, friendly, and making sure everyone left happy. The restaurant has a hardworking team that maintains respect and kindness even when faced with difficult situations. Customers appreciate the timely service and the quality of the cookie cakes, which are described as delicious. However, some issues remain, such as the decoration of the cookie cakes, which can be small or off-center, and the cookies themselves are very thin and easy to break when sliced. Prices are sometimes viewed as high for the size and quality. Long lines and a lack of staff at the front can make ordering slow. The restaurant is not wheelchair accessible. Overall, the staff's dedication and great customer service stand out as a positive aspect of this location.