Jimmy John's
5303 S Broadway Ave, Tyler
(903) 630-1651
Recent Reviews
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Ordered pickup. I asked for no tomatoes. I was so upset when I saw tomatoes on my sandwich, so I used my voodoo black magic to curse this JJ location.
Turns out I never put no tomatoes on the ticket. I am very sorry.
Atmosphere: 5
Food: 5
Service: 5
Extremely rude staff, we were clearly interrupting their jam sesh as music was blaring the second we walked in. I tried to get a sandwich for my little girl and the young man consistently refused to toast a sandwich, I don't understand why? They would not help explain the reasoning behind or even attempt to help us with a solution when ordering for a little one. Very disappointing, we did not even bother staying as that is the level of service we were receiving. We will not return.
Atmosphere: 1
Food: 1
Service: 1
The sandwich would've been good if the bread wasn't hard I will never eat there again! The people were rude, and forgot to make 1 sandwich I ordered! I'll be going to Jersey Mike's next!
Atmosphere: 1
Food: 4
Service: 1
The #9...unwhich...whew! My sandwiches are always amazing. They are always made exactly the way I want them and never sloppy. They are always ready when I arrive for pickup and everyone is always nice and acknowledges me once I come in. I've never received anything but exceptional service. Seriously my favorite sandwich and I will gladly swim through traffic to get this. Sorry, no pics. I like to get to the wolfing as soon as i get mine. 🤣 Kudos to everyone!
Atmosphere: 5
Food: 5
Service: 5
FRESH, great Chewy bread. Consistent..
Atmosphere: 5
Food: 5
Service: 5
Ordered italian sub it was good. Thanks 😊
Atmosphere: 4
Food: 4
Service: 4
Ordered italian sub it was good. Thanks 😊
Atmosphere: 4
Food: 4
Service: 4
Hours say open until 10 PM, with big letters on the door that say “doors to remain unlocked during business hours.” Arrived a little before 930 and both doors were locked and the individuals inside looking like they weren’t happy we were there. Another individual also arrived, the workers inside pointed to the drive thru with displeased looks, and they ended up being out of French bread anyways. Very disappointing experience compared to when they first re-opened.
Service: 1
Good service. Always fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom, Beach Club
Super fast, good food, HORRIBLE customer service! It’s a drive through, and it’s super easy to say a few words and take payment, thank the customer and then they leave. This location has a large male with a pony tail and a beard who lacks any communication skills which are necessary for customer service. He said absolutely nothing the whole interaction. Not a word! So rude.
Food: 4
Service: 1
Recommended dishes: BBQ Chips, Turkey Tom
Restaurantji Recommends
I ordered but was under stress,I forgot the oil and vinegar,salt and pepper.never forget these.
Super nice staff
Atmosphere: 5
Food: 5
Service: 5
Ordered 4 sandwiches, and only one of them was done correctly. Everything was correct on the receipt, so just be aware that they've got kitchen staff that can't follow step by step instructions on a piece of paper.
Atmosphere: 4
Food: 1
Service: 1
Love this place! Super fast, super clean, and really nice staff!
Atmosphere: 5
Food: 5
Service: 5
I'm so glad they came back. Was really sad when they closed their doors. Was there when they reopened have been going back every week
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Chips, Beach Club
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