Mazzio's Italian Eatery
2605 E 5th St, Tyler
(903) 592-0897
Recent Reviews
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I got the chicken Alfredo pizza with pan crust 9" it was really good. I did wait at the counter for a long time before they noticed I was there. But they were friendly and I thought maybe they were short staffed or had a busy hr but the lobby was dirty. But the wait time to get my pizza wasn't very long, about 15 minutes. Was fresh, and it was very cheesey and was seasoned very well. I will definitely be trying them out again.
Atmosphere: 3
Food: 5
Service: 4
Came to pick up a doordash order with zero customers at the store. Was told “oops, i forgot about that” and was assured it would be no more than 10 minutes. I said “are you sure?” The employee told me “yes, it shouldn’t take me too long. easy order.” i went to deliver a different order, and came back at the 9 1/2 minute mark. pizzas were just being put in the oven, told it’ll be another 8 minutes. I asked why she assured me twice that it would be only 10 minutes and then she started complaining about having to be in the kitchen by herself. She was so sure that she could make this “easy order” as she put it but then wanted me to feel bad for her when she was the one who neglected the order to begin with. Will avoid from now on
Really they not worth the one star food was terrible drink machine had mold everything was out dated workers not happy or friendly I strongly recommend they close this place down wasted my money there!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad Bar, Pizzas
Don’t order delivery. They’ll screw your order up royally. And the pizza was cold. Never again will I order from this place.
Food: 1
Food is ok. Only got the salad bar, is now a one trip only.
Parking: Plenty of parking, no shade though
Wheelchair accessibility: Has a ramp out front but the door is a tight fit.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Salad Bar, Chicken Spinach Alfredo Pizza
Placed an order online and got here to pick it up and they hadn't even made the food yet so now I have to sit here and wait another 20 minutes and so does the house full of kids at the birthday and they staff really didn't even care about it just asked if I was willing to wait for the food to be made
Update gave it another chance since we have been coming here for years. Online order said 20 min arrives 30 mi uses later and was told another 10 minutes and it's the same cook/ window staff as last time never had these issues before here
Update again item was forgotten got told we had to wait another 10 minutes and the girl in the drivethrough got a major attitude slamming the glass window this place is a joke anymore yall seriously need better employees
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizzas
Sadly this place has went downhill since visiting it years ago. Both pizzas were undercooked and the meat and cheese toppings weren't fully cooked/melted.
Atmosphere: 3
Food: 2
Service: 2
Restaurant hasn't been updated in years. Not as big of a variety for the salad bar anymore
Kid-friendliness: Video games inside. Pizza buffet so they can pick what they want
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Meat Lovers Pizza, Salad Bar, The Works Deep Dish, The Works Pizza
It's was very cold
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizzas
Decent prices , good salad , has changed to a one trip salad
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Salad Bar, Chicken Spinach Alfredo Pizza
Restaurantji Recommends
We eat here a ton, and have never had a bad experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Salad Bar, Spinach Salad, Chicken Spinach Alfredo Pizza
We drove all the way from Houston,Texas to Tyler,Texas just to get that nostalgic taste that you can only get from Mazzio’s! and it was well worth it!! ⭐️⭐️⭐️⭐️⭐️?FYI Just make sure you order it fresh?
Food: 5
Service: 5
Place is awful. Buffet was cold. Place is nasty inside and old. Hasn't had a remodel in a very long time. Just nasty and too expensive for cold pizza.
Atmosphere: 1
Food: 1
Service: 1
There was no one besides the workers on the day I went into the establishment. I remember Mazzio's being a lot busier than this when I was a teen...yup, that's how long it's been since I went into this place. I see the arcade games have been taken away...it just has no luster.The food was okay, it wasn't piping hot, even with me waiting for it to be prepared...more like they microwaved this (calzone ring, what I ordered). This place needs a lot of help to stay alive.
Atmosphere: 2
Food: 3
Service: 4
Great food. Slow window service and forgot 1 item.
Atmosphere: 5
Food: 5
Service: 4
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