On The Border Mexican Grill & Cantina

It was horrible, service was bad she seemed high as hell , food rice wasn't spanish tasted like bbq sauce on it , guacamole was out of a bag , beans wasn't fresh , all important,... don't recommend

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Tortillas, Chips, Queso

I can't complain

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chips Salsa, Steak, Street Tacos, Burrito, Tortillas, Chips, Tortilla Soup, Grilled Chicken, Taco, Brisket Tacos

We have dined in twice at this location. It is becoming a to go place to dine in for us in Tyler. Both time the foods were a delight. The waitresses were super helpful and friendly to provide accurate information about the menu and cratered the food to us exactly the way we requested as we have some dietary restrictions. The foods were reasonably spiced, not overly salty unlike other restaurants and very tasty. Their family fajitas platter is a must to try out! The atmosphere is family friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Street Tacos, Tortillas, Queso, Empanadas, Grilled Chicken, Taco, Brisket Tacos, Salad

Wonderful food, especially the tables ideas guacamole. We had a great waitress.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Chips, Salad, Guacamole Live

The food and service were great. We sat in the bar area but they have nice indoor and outdoor seating

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tortillas, Queso, Taco

Very overpriced, chile relleno was not hot. Food tasted okay butt, came out runy unexpectedly in the middle of the night.
☹️

Atmosphere: 2

Food: 2

Service: 3

Overall, OTB knocked it out of the park. My husband and I came in and we are both veterans. They showed us on the menu that the Pick 2 was free for veterans. Our watter, Jose, provided exceptional service. My only complaint is a fellow customer which had nothing to do with OTB staff. He was an old guy with long grey hair sporting a USMC hat. He was talking to the other two (young) people at his table and he was OBNOXIOUSLY loudly cussing about his pending charges and his political beliefs. I overheard the girl ask him how long he served and he got quiet and leaned in and said "I actually never served in the military believe it or not." I was utterly disgusted and told my husband it was time to go because I was out of patience and ready to go to battle with an elder, which I was taught never to do. Overall, I very much enjoyed my dinner. It's such a shame that some people have no clue about common courtesy and decency.

Atmosphere: 3

Food: 5

Service: 5

One order right one wrong

Atmosphere: 3

Food: 3

Service: 3

Waitress was awesome

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips Salsa, Steak, Street Tacos, Chips, Taco

Good overall experience, good food, good service.

Atmosphere: 5

Food: 5

Service: 5

Just left OTB Walked in and asked for a table on the patio. There were people out there but the young man said the patio is now closed as the server is going home. It’s 545, really. No one can walk through a door so we can eat out in the nice weather. I said if cant eat outside we will go somewhere else. It didn’t even phase the host. He just let us walk out. I guess they don’t need customers or money even though the parking lot was completely empty. We just got to Javi’s to a patio table facing the pond with fountains. Much better view here anyway. We will not be back even though we used to eat there frequently.

Service: 1

Food was excellent , the service lady we had was a real angry older person with issues. Really a shame . When you are tired or something bothering you do notr take out on us

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Chips Salsa, Street Tacos, Tortillas, Chips, Queso

Wes is an absolute nightmare of a manager. We had a party of 20 come in and they had one server on our table and they kept sitting him other tables while he was overwhelmed. We never got refills and we sat there for 3 hours waiting. All the while Wes (the manager) was walking past our table refusing to make eye contact or help out the server by seeing if we needed anything or comment on the extremely long wait. (45+ bar drinks and 2+ hour food) When we finally flagged him down he laughed and scoffed in our faces and said they don’t take tables this big? We had a reservation? And then just walked away talking under his breath. Our food was Luke warm and no tortillas for fajitas, missing items and etc. waited another 45 mins for tickets with no discount or comments about the situation. It was an absolutely appalling experience. The entire table was filled with servers/bartenders and restaurant managers so we are super forgiving when it comes to these situations but it was handled very poorly.

Atmosphere: 1

Food: 1

Service: 2

FOOD WAS AMAZING. the service was good but the lady was being rushed because it was a busy day. Happy birthday songs ring about the restaurant. 10/10

Atmosphere: 5

Food: 5

Service: 5

Had a good time went for drinks they was great.

Parking: Plenty of parking big parking lot.

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips Salsa, Tortillas, Chips, Queso, Tortilla Soup, Melon Margarita, Taco, Salad