Starbucks in Tyler

“Me and my mom were on a road trip and decided to stop at the Starbucks and I’m so glad that we did! The location was clean. The service was great and the staff was amazing. Mariana made sure to maintain great customer service and had a great attitude with everyone that walked through the door. We definitely will be coming back to this location. A positive is that there is breakfast served at this gas station as well and it was fresh and delicious. We will definitely pass back here.“

“The staff is chill, the atmosphere is there, and the location is prime. Here than home is better sometimes as the internet works fine and it's an easy place to get work done. The store is clean, the drinks are consistent (good), and the vibe makes it a perfect place to relax or get work done. Whether I’m grabbing a quick coffee on the go or sitting down for a bit, this location never disappoints.
If I have any call out's on phenomenal customer service, bat's to TJ, Dylan, and Izzy, they kept it going.

Highly recommend!“

“Today I went into this Starbucks location and was greeted with the two sweetest employees that I’ve ever encountered! Cody and Sierra! You two made me feel so warm and welcome and made my day just from meeting you! ❤️ If there were more people in the world like them, it would be a brighter place!“

“I came through the drive through, wanted to get a bigger size and really wanted a trenta size matcha. Bri made my day. She made sure i was hooked up with a nice size matcha and was totally understanding. I hope Bri gets a raise because she was so amazing and was looking out for me and the new worker she was helping. Thank you so much for your service Bri. Hope to see you again on my next visit.“

“Love coming to this particular store, they always get our drinks just right and are kind to recommend us carriers and even a bigger size pup cups for all our doggies, special thanks to Lidia for being so kind and welcoming always and remembering our order!“

“Apparently, I have a favorite barista: Jasmine!!

Unlike Cher, I’m not a rich man, so I don’t get Starbucks everyday. When I do, it’s usually because I’ve thought about it in advance or woke up and really needed a boost on my way into work. So I really look forward to my matcha lattes here.

Jasmine has fixed my drink when it was made wrong - just something was visibly off, she’s caught it before I was about to take off with it and it was missing the cold foam (I know lol I’m usually running late or in a hurry and would’ve missed it that day), and honestly every time I see her working when I come in, I think “yay! 😁”

I know my drink is going to be perfect, which means a lot since they charge for modifications now too, I mean I’d like to taste the difference if I’m paying for it!

I wanted to give a shoutout to Jasmine, how she exudes patience and kindness, and her consistent diligence. It may seem little to someone else, but these matchas really help start my day. I’m very grateful for her!“

“I had lecture at 8:30 and would stop by to get a coffee or a drink to keep me going. They always make my order right. And spelled my name right. The ladies are sweet. They were very helpful when I was getting multiple orders for my friends. I would say the rush hour was every time students came out of class. Also if you're a student and go here a lot, get a reusable cup they are around $3 and it's cheaper! :)“

“I’ve been coming here consistently for the past year and I have yet to have a bad experience. I think that, more often than not, we just expect coffee shops to operate seamlessly when in actuality they’re really difficult businesses to run because all it takes is one bad experience for a customer to start going somewhere else… or decide to just start making their own.

It takes the right staff showing up day after day with positive energy and a concentrated mindset with zero margin for error… I’m sure the caffeine helps lol.

But really, this place is excellent and I just had a really good experience that warrants a review.

I picked up a bag of coffee and had it ground up. The young girl asked me if I meant to grab decaf and I said “definitely not!” She said no problem and grabbed a regular bag off the shelf, ground it up, and offered me both bags, to which I declined and said give it to somebody else but thank you!

Starbucks, no matter how big of a chain it is, has really dialed in to keeping good protocol and even better employees.

😂Maybe this is just the nitro cold brew doing its thing, but it just feels like… “good things are happening.”“

“My husband and I were just in Starbucks (Cumberland) in Tyler, Texas, and the service was so amazing. The young lady at the register had the best personality and smile! It really warmed my heart! I didn’t get her name, but if you go in, you will know who I’m referring to because she will brighten your day. Thank you for lifting my spirits today!“