First visit here. I dont like to leave negative reviews on a first visit to avoid flukes and the like. I wouldn't say 3 stars is bad. But for you first-timers, the menu is at the door and you can use an in-store kiosk to order. Also, a lot of their items are puns, which gives me anxiety. Chips and salsa were good, but for a giant bowl of salsa, the quantity of chips didnt seem proportional. Ordered one Democrat and one Republican (for impartiality). Asked for no Cilantro. Got cilantro. Oh well I can pick it off. The flavors were good but a little too competitive with each other. Tacos are good size and filled with ingredients though. Maybe I'll order something bit more simple next time.
Not bad.
Atmosphere: 4
Food: 3
Service: 3
Heather Watson
I ordered from their veggie taco menu, spoke with a manager to confirm there was no lard in the beans or chicken broth in the rice, Explain that I am vegan and cannot have any animal ingredients yeah, there was meat in my food.
If a restaurant cannot manage to avoid cross-contamination, then they won't be getting my business.
Food: 1
Service: 1
Karter Logan
Always awesome!
Atmosphere: 5
Food: 5
Service: 5
Dommie Bahami
Great service, would definitely come back!!
Atmosphere: 5
Food: 5
Service: 5
robin harvey
Great food!
Atmosphere: 5
Food: 5
Service: 5
Jacob Batchelder
Always excellent!
Atmosphere: 5
Food: 5
Service: 5
Andie Hyndman
I went to the Tyler, TX location for the first time on 11/26/25. I would like to leave some really good feedback for Charlene who took my order at the front register. When I told her it was my first time at Torchy's she welcomed me, took my order and then brought me a complimentary small bowl of your famous green chili queso and fresh chips before my food came out. She checked on me several times to make sure I liked the food and I so appreciate that from her. On the flip side, one of the ladies cleaning the tables on the booth side of the restaurant opposite of the bar was horribly rude and unfriendly to all patrons as she picked up their food and wiped down the tables. I'm sure you don't want someone with that kind of personality associated with Torchy''s and should have more like Charlene on your team! Feel free to reach out to me for more information , if needed. Obviously, I will continue to go to Torchy's because the food was fresh and fantastic with people like Charlene there but will sit in a loud bar area instead of the booth section if the same Hispanic lady is working as the cleaner.
Atmosphere: 3
Food: 5
Service: 5
Heather Massey
We and others had to place our order ourselves on the computer and it took everyone longer than it should. No employee around helped anyone nor did they apologize for their system being down. (I heard one employee tell that to another.) One employee at the cash register answered the phone but didn't greet customers. Our queso came out AFTER our tacos.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Chips and Queso
Sarah Morrison
Great, courteous service! Despite it being packed, food was delivered quickly.
Atmosphere: 5
Food: 5
Service: 5
Josiah Maertins
That guy who brought and took our food/trays was great
This is one of our favorite places to go in town. The people are so nice and the service is great and the food is Deeelish!!!
Atmosphere: 5
Food: 5
Service: 5
Dan C
Don't understand why the Torchy's in Tyler is so different than all the other ones we've been to, but it was extremely disappointing.
Atmosphere: 1
Food: 1
Service: 1
Devon Bell
Miss Charlene Helped me at the register And brought me my food, as well as offered some delicious sauces to Put on my space cowboy Taco in a bowl. Chicken was crispy on the outside and tender on the inside and the sauce was amazing on the bed of rice. Loved every bite.That was Damn Good!
Atmosphere: 5
Food: 5
Service: 5
Danny newlon
Food is awesome.
Atmosphere: 5
Food: 5
Service: 5
Dylan Rawline
Everything was great! This was my first time to visit this location in Tyler. The food, the drinks and the service were wonderful. I like their new Hooky Hour Menu, the Green Chilie Pork Taquitos or the Street Tacos are the way to go. Plus ½ off on all drinks, you can't beat that!
First visit here. I dont like to leave negative reviews on a first visit to avoid flukes and the like. I wouldn't say 3 stars is bad. But for you first-timers, the menu is at the door and you can use an in-store kiosk to order. Also, a lot of their items are puns, which gives me anxiety.
Chips and salsa were good, but for a giant bowl of salsa, the quantity of chips didnt seem proportional. Ordered one Democrat and one Republican (for impartiality). Asked for no Cilantro. Got cilantro. Oh well I can pick it off. The flavors were good but a little too competitive with each other. Tacos are good size and filled with ingredients though. Maybe I'll order something bit more simple next time.
Not bad.
Atmosphere: 4
Food: 3
Service: 3
I ordered from their veggie taco menu, spoke with a manager to confirm there was no lard in the beans or chicken broth in the rice, Explain that I am vegan and cannot have any animal ingredients yeah, there was meat in my food.
If a restaurant cannot manage to avoid cross-contamination, then they won't be getting my business.
Food: 1
Service: 1
Always awesome!
Atmosphere: 5
Food: 5
Service: 5
Great service, would definitely come back!!
Atmosphere: 5
Food: 5
Service: 5
Great food!
Atmosphere: 5
Food: 5
Service: 5
Always excellent!
Atmosphere: 5
Food: 5
Service: 5
I went to the Tyler, TX location for the first time on 11/26/25. I would like to leave some really good feedback for Charlene who took my order at the front register. When I told her it was my first time at Torchy's she welcomed me, took my order and then brought me a complimentary small bowl of your famous green chili queso and fresh chips before my food came out. She checked on me several times to make sure I liked the food and I so appreciate that from her. On the flip side, one of the ladies cleaning the tables on the booth side of the restaurant opposite of the bar was horribly rude and unfriendly to all patrons as she picked up their food and wiped down the tables. I'm sure you don't want someone with that kind of personality associated with Torchy''s and should have more like Charlene on your team! Feel free to reach out to me for more information , if needed. Obviously, I will continue to go to Torchy's because the food was fresh and fantastic with people like Charlene there but will sit in a loud bar area instead of the booth section if the same Hispanic lady is working as the cleaner.
Atmosphere: 3
Food: 5
Service: 5
We and others had to place our order ourselves on the computer and it took everyone longer than it should. No employee around helped anyone nor did they apologize for their system being down. (I heard one employee tell that to another.) One employee at the cash register answered the phone but didn't greet customers. Our queso came out AFTER our tacos.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Chips and Queso
Great, courteous service! Despite it being packed, food was delivered quickly.
Atmosphere: 5
Food: 5
Service: 5
That guy who brought and took our food/trays was great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is one of our favorite places to go in town. The people are so nice and the service is great and the food is Deeelish!!!
Atmosphere: 5
Food: 5
Service: 5
Don't understand why the Torchy's in Tyler is so different than all the other ones we've been to, but it was extremely disappointing.
Atmosphere: 1
Food: 1
Service: 1
Miss Charlene Helped me at the register And brought me my food, as well as offered some delicious sauces to Put on my space cowboy Taco in a bowl. Chicken was crispy on the outside and tender on the inside and the sauce was amazing on the bed of rice. Loved every bite.That was Damn Good!
Atmosphere: 5
Food: 5
Service: 5
Food is awesome.
Atmosphere: 5
Food: 5
Service: 5
Everything was great! This was my first time to visit this location in Tyler. The food, the drinks and the service were wonderful. I like their new Hooky Hour Menu, the Green Chilie Pork Taquitos or the Street Tacos are the way to go. Plus ½ off on all drinks, you can't beat that!
Atmosphere: 5
Food: 5
Service: 5
Loading...