Whataburger

Name: Whataburger
Address: 2965 N Hwy 77, Waxahachie, Texas, 75165, US
Telephone: (972) 937-2844
Price range: $
Rating: 3.3

$ • Fast Food, Burgers

Hours:
2965 N Hwy 77, Waxahachie
(972) 937-2844

Menu Order Online

About Whataburger

Whataburger is a well-known burger place, recognized for its friendly customer service and personal approach. The staff, especially those working the morning shift, are praised for being observant, kind, and personable, which greatly improves the overall atmosphere. The restaurant offers a variety of meals, including hamburgers, cheeseburgers, and chicken strips, all of which receive positive feedback for their taste. The fries are appreciated when fresh, but customers have noted soggy or old fries on multiple visits. Some also mentioned that the burgers have been done wrong and the chicken tenders overcooked and dry. The salads are popular, but some feel the portion size is small for the price. Recent comments mention issues with the new ice machine, which leaves little room for drinks, and a lack of control over the volume of music inside the restaurant, as staff seem unsure how to adjust it. The place is kept clean, and orders are typically filled promptly, but inconsistencies in food quality and the environment have been noted. Customers have also praised the staff, especially T, for friendly and attentive service, always bringing orders to curbside with a smile and ensuring accuracy. However, some have experienced delays in getting their food, with wait times around 15 minutes, and others mentioned issues like lost parts of their order and lack of spoons. Overall, Whataburger remains a reliable choice for a satisfying burger meal, though the store could improve on food quality control, order accuracy, and customer experience.